Jasmine Contreras
Victorville,CA
Summary
Dedicated Certified Medical Assistant with a proven track record at San Bernardino Urological Association, enhancing clinic efficiency and patient satisfaction through expert patient care and meticulous clinical documentation. Skilled in HIPAA compliance and patient education, I excel in fast-paced environments, demonstrating exceptional multitasking and organization. Achieved a significant reduction in patient wait times, underscoring my commitment to operational excellence and compassionate service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
San Bernardino Urological Association
10.2023 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Retail Sales Associate Cashier
Tractor Supply Company
03.2020 - 10.2023
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Assisted customers by answering questions and fulfilling requests.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Utilized POS systems efficiently, minimizing errors and expediting customer transactions.
- Assisted in training new cashiers, improving team performance and consistency in customer service.
Education
Graduate Certificate - Certified Medical Assistant
San Joaquin Valley College, Hesperia
Hesperia, CA03-2024
High School Diploma -
Val Verde High School
Perris, CA01-2013
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Sterilization techniques
- Medication administration
- Patient documentation
- Wound care
- Patient assessments
- Inventory and supply management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA)
- OSHA Certified
- HIPPA Certified
Timeline
Certified Medical Assistant
San Bernardino Urological Association
10.2023 - 11.2024
Retail Sales Associate Cashier
Tractor Supply Company
03.2020 - 10.2023
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA)
- OSHA Certified
- HIPPA Certified
Graduate Certificate - Certified Medical Assistant
San Joaquin Valley College, Hesperia
High School Diploma -
Val Verde High School
Similar Profiles
Belma GarciaBelma Garcia
Referral Coordinator at San Bernardino Urological AssociatesReferral Coordinator at San Bernardino Urological Associates
Samuel AnsereSamuel Ansere
TDE FAC - Facilities & Building Ops Technician at American Urological Association & ResearchTDE FAC - Facilities & Building Ops Technician at American Urological Association & Research
Caysi KaaiakamanuCaysi Kaaiakamanu
Volunteer Work at San Bernardino Vet CenterVolunteer Work at San Bernardino Vet Center