Summary
Overview
Skills
Work Availability
Education
Work Preference
Work History
Interests
Timeline
Certification
Hi, I’m

Jasmine Cooper

Cincinnati,Ohio

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Passionate about continuous learning and professional development. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
Certificate
30
years of professional experience

Skills

  • Customer Relations
  • Verbal and Written Communication
  • Hiring and Staffing
  • Direct Patient Care
  • Grooming and Bathing Assistance
  • Medical Terminology Knowledge
  • Patient Mobility Support
  • Infection Control Procedures
  • Calm Under Stress
  • Route Logs
  • DOT Regulations
  • Staff Management
  • Effective Communicator and Public Speaker
  • Adaptable and Flexible
  • Customer service
  • Communication skills
  • Commercial Driving
  • Phone etiquette
  • Data entry
  • School Bus Driving
  • Personal Assistant Experience
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Brown Mackie College
Fort Mitchell, KY

Associate of Applied Science from Surgical Technician
01-2010

University Overview

  • Completed comprehensive coursework focusing on operating room procedures and patient safety
  • Gained hands-on clinical experience in surgical settings
  • Was forced to take a leave of absence to care for a terminally ill family member.
  • Note: The school closed and lost accreditation before degree completion

Work Preference

Work Type

Full TimePart TimeContract WorkGig Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceWork from home optionPaid time offHealthcare benefitsPersonal development programs

Work History

Sheer White Cleaning Service
Cincinnati, OH

Owner
10.2016 - Current

Job overview

  • Expanded a successful cleaning company, significantly increasing the client base through strategic marketing and exceptional service.
  • Streamlined operations and implemented efficient processes, reducing overhead costs and improving profitability.
  • Cultivated strong client relationships, achieving high customer retention rates and generating referrals.
  • Recruited, trained, and managed a team of employees, fostering a positive work environment with low staff turnover.
  • Oversaw all financial aspects, including budgeting, invoicing, and accounts management.

Petermann Bus
Cincinnati, Ohio

School Bus Driver
04.2022 - 09.2022

Job overview

  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Assisted with loading and unloading of passengers as needed.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Consistently upheld a flawless driving record.

Romohr Electric
New Richmond, OH

Personal Assistant to the Owner
01.2016 - 12.2021

Job overview

  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Provided comprehensive administrative support to the owner, ensuring efficient daily operations.
  • Coordinated meetings and travel arrangements, optimizing the owner's time and resources.
  • Handled personal shopping responsibilities, procuring items as per the owner's preferences and requirements.

O'Charley's
Eastgate, Ohio

Server
01.2015 - 06.2016

Job overview

  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Provided exceptional service to high volume of daily customers.

Waffle House
Georgetown, KY

2nd Shift Relief Manager/Cook/Server
06.2013 - 08.2015

Job overview

  • Organized team building activities designed to foster collaboration among team members.
  • Responded quickly and effectively to customer complaints and inquiries.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Collaborated with vendors for the procurement of necessary supplies, equipment, and services for the organization.
  • Ensured compliance with company policies and procedures as well as local regulations regarding health and safety.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.

Funny Farm
Latonia, KY

Bartender
02.2010 - 06.2013

Job overview

  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Checked identification of guests to verify age requirements for alcohol purchase.

My home, caring for my mother
Latonia, KY

Hospice Caregiver
01.2010 - 06.2012

Job overview

  • Moved patients carefully into different positions to promote better body alignment and comfort.
  • Participated in interdisciplinary team meetings to discuss patient progress and make recommendations for changes in treatment or services.
  • Helped patients maintain dignity during difficult times.
  • Monitored vital signs and reported changes in condition to supervisor.
  • Assisted terminally ill patients with bathing, grooming and dressing.

Upkeep Lawn and Garden
Cincinnati, OH

Owner
06.2006 - 08.2010

Job overview

  • Developed strategic plans to increase profitability and efficiency.
  • Executed performance reviews to encourage improved productivity for team members.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

U.S. Bank
Cincinnati, OH

CSR Inbound Call Center
12.2004 - 03.2006

Job overview

  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Processed customer account changes with proprietary software.
  • Documented all conversations with customers in CRM software according to company standards.
  • Performed account maintenance activities such as updating client information in databases.

Randstad Staffing, Ford/ZF Transmission Plant
Batavia, OH

Logistics Shipping Coordinator
08.2003 - 07.2005

Job overview

  • Managed inbound and outbound shipping and operations at the Ford/ZF transmission plant.
  • As the only staff member on-site during my 16-hour Saturday shift, I demonstrated high levels of responsibility and reliability.
  • Arranged expedited shipping for critical parts delayed by customs, including resolving issues at the Canadian border.
  • Liaised with suppliers, freight carriers, and customs officials to ensure timely delivery of essential parts.
  • Addressed shipping challenges efficiently, minimizing production downtime.

Burke
Cincinnati, OH

CSR, Data Entry Outbound Call Center
02.2000 - 08.2002

Job overview

  • Updated databases with new and modified customer data.
  • Carried out telephone survey campaigns.
  • Conducted outbound market research.
  • Executed tasks using proprietary computer software.

Various skilled nursing facilities and home health
Cincinnati, OH

State Tested Nursing Assistant
05.1995 - 08.1999

Job overview

  • Set record for being the state's youngest STNA.
  • Participated in interdisciplinary team meetings regarding patient progress and plan of care updates.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided compassionate care to individuals in need of assistance.
  • Provided basic patient care by bathing and grooming patients, changing bedding, and assisting in feeding activities.
  • Followed infection control protocols while performing nursing assistant duties.

Interests

Home renovation

Raising my Frenchie Luna

Timeline

School Bus Driver

Petermann Bus
04.2022 - 09.2022

Owner

Sheer White Cleaning Service
10.2016 - Current

Personal Assistant to the Owner

Romohr Electric
01.2016 - 12.2021

Server

O'Charley's
01.2015 - 06.2016

2nd Shift Relief Manager/Cook/Server

Waffle House
06.2013 - 08.2015

Bartender

Funny Farm
02.2010 - 06.2013

Hospice Caregiver

My home, caring for my mother
01.2010 - 06.2012

Owner

Upkeep Lawn and Garden
06.2006 - 08.2010

CSR Inbound Call Center

U.S. Bank
12.2004 - 03.2006

Logistics Shipping Coordinator

Randstad Staffing, Ford/ZF Transmission Plant
08.2003 - 07.2005

CSR, Data Entry Outbound Call Center

Burke
02.2000 - 08.2002

State Tested Nursing Assistant

Various skilled nursing facilities and home health
05.1995 - 08.1999

Brown Mackie College

Associate of Applied Science from Surgical Technician

Certification

  • Class B Commercial Drivers License (CDL B)
  • Passenger Endorsement
  • School bus endorsement
  • Former STNA state certification
  • Class D driver's license (Spotless Driving record)
Jasmine Cooper