Jasmine Cooper
Atlanta,GA
Summary
Compassionate and dedicated support worker with a strong background in personal care. Proven ability to foster trust through empathy and effective communication, while maintaining a safe and clean environment. Skilled in problem-solving and committed to enhancing clients' quality of life.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with creating supportive and engaging environments for children. Utilizes strong organizational skills and attention to detail in daily activities. Knowledge of fostering positive relationships and promoting child development.
Overview
8
8
years of professional experience
Work History
Disability Support Worker
IHSS Adult Services Program
Palmdale, CA
03.2024 - 05.2025
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Receptionist
Holiday Inn Atlanta Downtown
Atlanta, GA
01.2022 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Mrs. Winner's Chicken & Biscuits
Atlanta, GA
04.2021 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
American Deli
Atlanta, GA
09.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Daycare Assistant
Judson Kids
Atlanta, GA
05.2017 - 08.2020
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
GED - General Studies
Adult Education Center
Atlanta06.2019
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Documentation skills
- Computer skills
- Family communication
- Safety management
- Client transportation
- Feeding assistance
- Behavior support plans
- Positive reinforcement
- Youth services
- Empathy and patience
- Cultural awareness
- Toileting assistance
- Personal care assistance
- Cash handling
- Exceptional customer service
- Strong work ethic
- Professional appearance
- Customer service
- Food running
Timeline
Disability Support Worker
IHSS Adult Services Program
03.2024 - 05.2025
Receptionist
Holiday Inn Atlanta Downtown
01.2022 - 02.2024
Server
Mrs. Winner's Chicken & Biscuits
04.2021 - 01.2022
Cashier
American Deli
09.2019 - 02.2021
Daycare Assistant
Judson Kids
05.2017 - 08.2020
GED - General Studies
Adult Education Center