Exavier Jordan
Winston-Salem,NC
Summary
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Motivated dining attendant familiar with food service operations and ready for challenging work. Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Dining Attendant
Salemtowne
Winston-Salem, NC
04.2023 - 12.2024
- Provided customer service to ensure all guests had a pleasant experience at the restaurant.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Utilized POS system for accurate order processing and payment transactions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Responded promptly to guest inquiries or complaints in a polite manner.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Performed cashier duties such as taking payments from customers.
- Stocked condiments such as salt, pepper, sugar packets, butter.
- Resolved guest complaints to maintain complete customer satisfaction.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Organized menus according to availability of ingredients on hand.
- Managed inventory of dining room condiments, linens and flatware.
- Stocked service stations with ice, napkins and straws.
- Greeted frequent visitors by name and explained new promotions.
- Filled and served various beverages for customers.
- Prepared dining area for the next shift by cleaning tables, chairs, and floors.
- Greeted guests upon arrival and provided assistance with seating.
- Checked expiration dates on products stored in kitchen pantries and refrigerators.
- Took orders from customers over the phone or in person for delivery services.
- Displayed excellent communication skills when interacting with team members and supervisors.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Supported serving staff in delivering accurate and well-presented food orders.
- Adhered to company standards when stocking inventory supplies needed for daily operations.
- Followed company policies regarding proper handling of food items during preparation.
- Ensured compliance with health and safety regulations while serving food.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Set up catering events including preparation of food trays and beverage stations.
- Trained new staff members on proper sanitation techniques used in the kitchen.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Assisted servers in providing food to guests, refilling beverages, and clearing tables.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Maintained cleanliness of dining room by wiping tables, chairs, and counters.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Delivered products to customer locations on time.
Package Handler
FedEx
Kernersville, NC
01.2022 - 04.2022
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
Education
High School Diploma -
West Forsyth High School
Clemmons, NC06-2021
Physical Therapy
Gardner-Webb University
Boiling Springs, NCSkills
- Menu Memorization
- Performance Improvement
- Menu Inquiries
- Dining Room Organization
- Beverage Preparation
- Ordering Procedures
- Table Setting Arrangement
- Customer Seating
- Table Setup
- Guest Seating
- Guest Service
- Supply Restocking
- Payment Processing
- Cash Register Operation
- Safe Food Handling
- Customer Service
- Quality Assurance
- Cleaning
- Employee Training
- Customer Service Excellence
- Kitchen Communication
- Decision-Making
- Time Management
- Beverage Making and Delivery
- Flexible Schedule
- Food Safety
- Computer Skills
- Customer Relations
- Team Leadership
- Kitchen Operations
- Complaint Handling
- Clear Communication
- Teamwork and Collaboration
- Safety Awareness
- POS System Operation
- Conflict Resolution
Timeline
Dining Attendant
Salemtowne
04.2023 - 12.2024
Package Handler
FedEx
01.2022 - 04.2022
High School Diploma -
West Forsyth High School
Physical Therapy
Gardner-Webb University
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