Jasmine Corona

Assisted medical staff during patient examinations and procedures to ensure quality care.

• Prepared and maintained medical equipment for procedures, contributing to operational readiness.
• Documented patient information accurately in electronic health records.
• Performed patient intake duties, including taking vital signs and medical histories.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Submitted surgery orders to ensure timely patient procedures.
• Supported the clinical team in delivering quality patient care through efficient workflow processes.
• Prepared examination rooms with necessary instruments and supplies.
• Educated patients on pre- and post-procedure care to promote understanding and compliance.

• Made and served brand-specific café beverages per day with speed, quality and consistency.
• Created diverse hot and cold beverages during shifts, achieving high customer satisfaction scores.
• Listened to customer requests and crafted personalized beverages, enhancing customer loyalty.
• Interacted with customers during hectic periods to foster a fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Recalled personal preferences and allergy information to strengthen customer relationships.
• Cleaned counters, machines, utensils and seating areas daily.
• Maintained regular and consistent attendance and punctuality.

• Coordinated patient scheduling, check-in, check-out, and billing payments, enhancing office workflow and patient experience.
• Managed master calendar and scheduled appointments for providers, aligning patient loads with clinician availability to optimize care delivery.
• Checked patient insurance, demographic and health history to keep information current.
• Organized charts and reports to ensure timely access to patient information and support office operations.
• Assisted patients in completing medical forms and documentation to facilitate efficient processing.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Supported team members with creative solutions to complex scheduling and conflict resolution challenges, fostering a collaborative work environment.

• Coordinated patient scheduling, check-in, check-out, and billing payments, enhancing overall patient experience.
• Managed master calendar and scheduled appointments for 2 providers, optimizing patient flow and clinician availability.
• Adeptly managed multi-line phone system and pleasantly greeted all patients.
• Enhanced office efficiency by handling 40+ callers per day.
• Managed high office volume, ensuring efficient and organized operations.
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Performed administrative tasks to support office staff and maintain seamless operations.
• Called insurance companies to follow up on submitted claims.
• Adhered to strict HIPAA guidelines at all times to protect patient privacy.
• Maintained efficient office environment for two providers, supporting patient care and administrative needs.

• Trained staff on EMR protocols, patient check-in processes, paperwork scanning, and scheduling to enhance operational efficiency.
• Prepared weekly schedules for doctors to ensure optimal patient appointment availability.
• Coordinated scheduling for telemedicine clinics and Coalinga and Atascadero State Hospital clinics to optimize patient access.
• Handled patient inquiries regarding lab results, x-rays, and medication requests, ensuring compliance with clinic protocols.
• Utilize extensive knowledge of ICD-10 and CPT coding.
• Experience in front office, patient check-in, insurance as well as pre-authorization for medications imaging and specialty referrals.
• Order Blood work and Diagnostic imaging, with attached correct patient demographics and insurance.
• Processed prescription medications according to physician instructions.
• Conducted in-house urine dipstick lab tests to assist in patient diagnostics.
• Administer medications after in house procedures. Obtain authorizations for medications, and also X-rays, CT scans, and MRIs.

• Scheduled and confirmed patient appointments for surgical and consultation services in busy Neurology office.
• Checked in patients upon arrival, confirming appointments and updating necessary information.
• Verified patient insurance coverage and obtained necessary authorizations to facilitate care.
• Streamlined office operations by answering over 10 incoming calls daily, providing information and transferring calls to appropriate personnel.
• Monitored voicemail messages to address inquiries and provide information.
• Organized incoming faxes for timely access to patient information and maintained an efficient document system.
• Supported administrative and healthcare staff with clerical tasks, including supply ordering and inventory organization, to maintain smooth office functionality.
• Trained staff on accurately entering dates into the system to maintain data integrity.