A dedicated, professional, and results-orientated individual with a strong work ethic, committed to proving myself a valued employee. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused patient care professional accustomed to prioritizing and delivering basic patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Wichita, KS
06.2016 - Current
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Highly organized and personable Server with experience providing exceptional customer service
Exceptional interpersonal and team building skills
Thorough knowledge of menu offerings, including spirits, and wine pairings.
Consistently achieved highest guest check averages among all full-time servers through suggestive selling. Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Certified trainer and also certified to-go specialist
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Certified Patient Care Technician
DaVita Dialysis Corporation
Wichtita, KS
12.2019 - 08.2021
Monitor multiple patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup.
Collecting and maintaining patient labs and cultures, returning patients’ blood and fluid at end of treatment, and inserting and removing needles appropriately from each cannulation site.
Answered patient assistance calls, assessed needs and offered qualified support.
Obtained patient vital signs and reported results to staff nurse, noting changes from prior measurements.
Passion for delivering excellent patient care and building long term relationships to improve patients’ quality of life.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms