Jasmine Crayton
Austin,TX
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
6
6
years of professional experience
Work History
Teacher
St.Martins Lutheran Preschool
02.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
Call Center Representative
Charter Spectrum Communications
07.2020 - 01.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Party Coordinator
Austins Park
08.2017 - 10.2020
- Enhanced guest experiences by efficiently coordinating party logistics and maintaining a keen eye for detail.
- Increased customer satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
- Streamlined event planning processes for improved efficiency and reduced costs, utilizing strong organizational skills.
- Developed strong relationships with vendors, securing competitive pricing and ensuring reliable service delivery.
- Managed budgets effectively to optimize resources while maintaining high-quality events, keeping track of spending and negotiating contracts.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX05.2019
Skills
- Group Instruction
- Small Group Instruction
- Student Engagement
- Classroom Instruction
- Data Entry
- Quality Assurance
- Report Preparation
- Schedule Management
- Guest Relations
- Staff Supervision
Timeline
Teacher
St.Martins Lutheran Preschool
02.2022 - Current
Call Center Representative
Charter Spectrum Communications
07.2020 - 01.2022
Party Coordinator
Austins Park
08.2017 - 10.2020
High School Diploma -
Hendrickson High School