Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
9
9
years of professional experience
Work History
Sales Associate
Rue21
03.2014 - 09.2017
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Popeye's Louisiana Kitchen
03.2018 - 01.2019
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Accurately handled cash register transactions while providing excellent customer service.
Resolved customer complaints independently or with aid of supervisor.
Assisted counter staff in packing ready orders and distributing to customers.
Learned duties for various positions and provided backup at key times.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Waitress
Yama's Hookah
02.2020 - 10.2020
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Kept server areas clean and stocked to increase efficiency while working tables.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Team Manager
Pier 1 Imports Inc
11.2020 - 08.2023
Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Leveraged data and analytics to make informed decisions and drive business improvements.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Daycare Assistant Teacher
Lighthouse Christian Preschool
11.2023 - 02.2001
Complied with strict safety and organizational regulations, policies, and procedures.
Documented and reported behavior issues or accidents to parents, minimizing future problems.
Served as positive role model, promoting healthy interpersonal behaviors.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Kept notes of behavior issues, food served, and medications administered to children.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, FL
06-2016
Skills
Leadership
Customer service
Workforce planning
Staff development
Multimedia coordination
Motivational
Player communication
Meeting facilitation
Timeline
Daycare Assistant Teacher
Lighthouse Christian Preschool
11.2023 - 02.2001
Team Manager
Pier 1 Imports Inc
11.2020 - 08.2023
Waitress
Yama's Hookah
02.2020 - 10.2020
Cashier
Popeye's Louisiana Kitchen
03.2018 - 01.2019
Sales Associate
Rue21
03.2014 - 09.2017
High School Diploma -
Atlantic Coast High School
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