Jasmine Croom
Los Angeles,CA
Summary
Strong ability to work effectively as part of a team, while also possessing excellent communication skills. Skilled Deckhand with expertise in mooring and unmooring, managing lines .Observant and quick to respond to emergency situations. Demonstrates strong commitment to safety and compliance with maritime regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deckhand
American Cruise Lines
2024.03 - Current
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
Rental Sales Agent
Enterprise Car Rental
2022.12 - 2023.10
- Resolved customer inquiries and complaints, achieving an impressive 95% customer satisfaction rate within the first month
- Implemented a cutting-edge customer feedback system, resulting in a remarkable 30% increase in positive customer reviews and recognition for delivering exceptional service
- Collaborated with diverse teams to develop and implement comprehensive customer service training programs, significantly enhancing overall team performance and reducing customer escalations by 15%
Supply Utilityman / Galleyhand
Military Sealift Command
2021.05 - 2021.09
- Assisted in food preparation and plating, ensuring timely delivery of high-quality meals to passengers and crew members
- Maintained cleanliness and organization in the galley, implementing strict hygiene and safety protocols to meet industry standards
- Collaborated with team members to stock and rotate inventory, optimizing supply levels and minimizing waste
- Operated and maintained kitchen equipment, including ovens, grills, and dishwashers, to facilitate smooth operations and reduce downtime
Education
High school diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.2016
Skills
- Cleaning and Sanitation
- Team Collaboration
- Organizational skills
- Microsoft Office
- Culinary experience
- Inventory control
- Communication skills
- Safety awareness
- Cleaning and sanitation
- Maintaining equipment
- Deck equipment operation
Certification
- Driver's License
- Food Handler Certification
Timeline
Deckhand
American Cruise Lines
2024.03 - Current
Rental Sales Agent
Enterprise Car Rental
2022.12 - 2023.10
Supply Utilityman / Galleyhand
Military Sealift Command
2021.05 - 2021.09
High school diploma -
Woodrow Wilson Senior High School
- Driver's License
- Food Handler Certification
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