Jasmine Crosby
Denton,TX
Summary
Dedicated, dependable, self-starter and upbeat Cashier/Sales Associate with strong computer and organizational skills, seeking to maintain a full-time Customer Service position that offers managing multiple priorities with a positive attitude. Well versed in processing accurate sales transactions and providing superior customer service. Willingness to take on added responsibilities to meet team goals. Gifted at working with all types of personalities, problem solving and decision making ability.
Overview
2
2
years of professional experience
Work History
Cashier
QuikTrip
06.2022 - Current
- Greet customers entering store, answer questions about store polices and respond promptly to customer needs.
- Resolve customer complaints professionally, leading to improved customer relations and loyalty.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Assist customers with returns, refunds and resolving transaction issues, resulting in positive feedback from customers.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconcile cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Restock and organize merchandise in front of counter.
- Mentor new employees on cashier duties and best practices, improving overall staff performance.
- Provide backup support for other areas in the store when needed, showcasing versatility within the store.
- Upsale additional products and services to customers, increasing revenue.
- Prevent loss by vigilantly monitoring potential theft or fraud situations instore.
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary, adhering to company guidelines for safety and cleanliness.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Sales Associates - Part Time
Fate Skincare
05.2023 - Current
- Provide positive first impressions to welcome existing, new, and potential customers.
- Provide personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Educate clients on current promotional offerings and products using persuasive selling tactics
- Build relationships with customers to encourage repeat business.
- Conduct product demonstrations to highlight features and redirect objections to positive aspects.
- Listen to customer needs and desires to identify and recommend optimal products.
Education
Business - Administrative of Management
University of North Texas
Denton, TX05.2027
High School Diploma -
Mayde Creek High School
Houston, TX05.2022
Skills
- Ability to work independently and with a team
- Ability to build relationships (respect, trust, consensus)
- Strong customer service skills
- Solid communication skills (verbal, written and listening)
- Ability to execute and prioritize multiple tasks
- Good organizational and analytical skills
- Professional demeanor and appearance
- Flexible and adaptable to change
Timeline
Sales Associates - Part Time
Fate Skincare
05.2023 - Current
Cashier
QuikTrip
06.2022 - Current
Business - Administrative of Management
University of North Texas
High School Diploma -
Mayde Creek High School