Enthusiastic restaurant server with twenty three years of experience working in the food and beverage industry. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Reliable, and punctual with multitasking and planning abilities. Promotes aloha, and customer comfort by answering questions and responding to concerns.
Overview
23
23
years of professional experience
Work History
Server
Cinnamon’s Restaurant
02.2025 - Current
Cultivated warm relationships with regular customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Server Assistant
Four Seasons Hotels and Resorts
04.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
WAITRESS
Cinnamon’s at the Ilikai
01.2014 - 01.2024
Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
WAITRESS
Side Street Inn
01.2002 - 01.2015
Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
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