Jasmine Daniels
Canton,OH
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Receptionist
Gabrail Cancer Center
02.2009 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from patients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Corresponded with patients through email, telephone, or postal mail.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Collaborated with other departments to ensure smooth operations and effective communication within the organization and outside companies
- Enhanced patient satisfaction by promptly addressing inquiries and providing accurate information.
- Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics
- Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts
- Improved office organization with meticulous management of appointment patient scheduling and client databases.
- Handled incoming and outgoing referrals to specialists and hospitals
- Collected cash and credit card payments, processed transactions and updated relevant records.
- Currently types over 58 words per minute
Bank Teller
The Huntington National Bank
05.2005 - 02.2009
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Assistant Store Manager
KayBee Toys
11.1997 - 04.2005
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
Medical transcription training - Medical transcription
U. S. Career Institute
Canton, OH05.2008
Skills
- Organizational skills
- Administrative experience
- Typing
- Microsoft Office
- Customer service
- English
- Data entry
- Telephone skills
- Time management
- Verbal and written communication
- Customer and client relations
Certification
- HIPAA Awareness Training - July2025
Languages
English - Fluent
Timeline
Receptionist
Gabrail Cancer Center
02.2009 - 01.2025
Bank Teller
The Huntington National Bank
05.2005 - 02.2009
Assistant Store Manager
KayBee Toys
11.1997 - 04.2005
Medical transcription training - Medical transcription
U. S. Career Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balance401k matchHealthcare benefitsPaid sick leavePaid time offWork from home optionSimilar Profiles
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