Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Daquina

San Jose,CA

Summary

Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and reliable with skillfulness in building strong client/patient bonds and exceeding sales expectations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Care Representative

Silicon Valley Medical Development
10.2023 - Current
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Efficient with EPIC EMR systems.
  • Responded to patient queries and concerns concerning insurance coverages.
  • Delivered excellent patient experiences and direct care.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Freelance Hair Stylist

TRANQUILITY DAY SALON & SPA
04.2018 - Current
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Used social media platforms to promote salon and services.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Offered professional cuts, color services and extensions to salon clients.
  • Utilized latest techniques in balayage, highlights and color correction.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased revenue through effective customer service and inventory management.
  • Processed payments, entering sales in register for prompt customer service.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.


Skin Care Specialist

ELEMIS - BAY AREA FREELANCE
03.2023 - 03.2024
  • Examined merchandise and took inventory to identify items to be reordered and replenished.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
  • Set up and designed advertising signs and merchandise displays on shelves, counters and tables to promote sales and attract customers.
  • Demonstrated product application on clients using testers and samplings.

Medical Front Office Coordinator

Action Urgent Care
06.2017 - 08.2018
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Provided educational documents and pamphlets to patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained and updated patient records for accurate, current medical histories.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
  • Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
  • Documented and started process of Worker Compensation file cases.

Sales Consultant

Sephora
11.2014 - 08.2017
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Education

Associate of Science - Medical Administrative Assistant

Carrington College
San Jose, CA
12.2024

Cosmetologist

The Salon Professional Academy
San Jose, CA
08.2016

High School Diploma -

Andrew P. Hill High School
San Jose, CA
05.2014

Skills

  • Outstanding Client Care
  • Charting and Clinical Documentation
  • Calendar and Appointment Management
  • Organization and Time Management
  • Preventive Skin Care
  • Brand Development
  • Office Supplies and Inventory
  • Patient Care and Confidentiality
  • Teamwork and Collaboration
  • Product and Service Sales Expertise
  • Medical Office Administration
  • Patient Care Coordination

Certification

  • Licensed Cosmetologist, 12/2017

Timeline

Patient Care Representative

Silicon Valley Medical Development
10.2023 - Current

Skin Care Specialist

ELEMIS - BAY AREA FREELANCE
03.2023 - 03.2024

Freelance Hair Stylist

TRANQUILITY DAY SALON & SPA
04.2018 - Current

Medical Front Office Coordinator

Action Urgent Care
06.2017 - 08.2018

Sales Consultant

Sephora
11.2014 - 08.2017

Associate of Science - Medical Administrative Assistant

Carrington College

Cosmetologist

The Salon Professional Academy

High School Diploma -

Andrew P. Hill High School

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