Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Jasmine Dean

Jasmine Dean

Cottonwood,AZ

Summary

Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Supervisor

Nirvana Dispensaries
Cottonwood, AZ
07.2023 - 07.2024
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created new strategies for improving customer service standards within the organization.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

School Library Media Specialist

Clarkdale Jerome School District
Clarkdale, AZ
08.2019 - 07.2023
  • Answered phone inquiries about access policies and other general questions relating to library services.
  • Created and implemented new procedures for handling library materials efficiently.
  • Attended professional development workshops related to library operations.
  • Sorted returned books according to call numbers before reshelving them properly.
  • Maintained circulation desk, helping patrons locate materials, check out books and answer questions about library services.
  • Tracked overdue books and contacted patrons regarding fines or returns.
  • Created monthly reports on patron usage statistics including number of visits, circulation numbers.
  • Prepared book reviews for display in the library lobby.
  • Managed library cataloging system, ensuring accuracy of records and accessibility for teachers and students.

Banquet Server

Sedona Mago Retreat Center
09.2018 - 10.2019
  • Assisted with closing duties such as restocking supplies, wiping down surfaces.
  • Organized payment transactions accurately while providing excellent customer service.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Replenished buffet lines with fresh foods as needed.
  • Set up stations for serving meals according to established guidelines.
  • Followed proper sanitation guidelines when handling food items.
  • Responded promptly and courteously to guest inquiries and complaints.

Team Member (Seasonal)

A'viands
Sierra Vista, AZ
01.2018 - 05.2018
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Assisted customers with product selection and ordering process.
  • Answered phone calls regarding inquiries about products or services.
  • Resolved customer issues promptly in a professional manner.
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Bartender (Seasonal)

Triangle T Guest Ranch
Dragoon, AZ
03.2017 - 08.2017
  • Assisted in setting up the bar for service shift.
  • Developed good working relationships with fellow employees through effective communication.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Stocked ice bins and coolers as needed throughout shift.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Processed payments accurately and efficiently with POS system.
  • Participated in weekly team meetings to discuss goals and objectives set by management.

Cook, Cashier (Seasonal)

Bryce Canyon Lodge
07.2016 - 03.2017
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Resolved customer complaints regarding food quality or services provided.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Adhered to food safety standards when storing and preparing foods.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Line Cook, Cashier

Wildflower Bread Co
03.2015 - 07.2016
  • Ensured that all dishes were prepared according to recipe specifications.
  • Tracked inventory levels of all products used in the kitchen on a daily basis.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Responded quickly to any customer complaints or concerns about their dining experience.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Adhered to sanitation policies at all times when handling food products.
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Organized the storage area to ensure that all necessary items were readily accessible.
  • Inspected equipment for cleanliness prior to use every shift.
  • Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Stocked and restocked kitchen supplies as needed.
  • Worked closely with management team in order to meet budget goals while maintaining high quality standards.

Office Aide, Dockhand

Tempe Boat Rentals
07.2014 - 03.2015
  • Ordered supplies when necessary, ensuring that all items were within budget guidelines.
  • Created labels, envelopes and packages for mailing purposes.
  • Maintained records of customer accounts in an organized fashion according to established procedures.
  • Scheduled appointments with clients or vendors using Outlook calendar system.
  • Processed invoices for payment in accordance with company procedures.
  • Managed daily cash operations and maintained accurate records of all transactions.

Education

Diploma -

Maricopa High School
05.2013

Some College (No Degree) - Business Administration And Management

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ

Skills

  • Processes and procedures
  • Project Management
  • Goal-Oriented
  • Complex Problem-Solving
  • Training and mentoring
  • Financial Management
  • Staff Development
  • Employee Motivation
  • Collaboration and Teamwork
  • Upselling strategies
  • Customer Service
  • POS system operations
  • Time Management

Certification

  • Level One Fingerprint Clearance Card
  • Arizona Food Handlers Card
  • CPR Certification
  • Bloodborne Pathogen Certification

Affiliations

  • PFLAG Scholarship Award Recipient
  • Recognized multiple times as "Rockstar" Employee of the Week at Nirvana Dispensaries

Timeline

Supervisor

Nirvana Dispensaries
07.2023 - 07.2024

School Library Media Specialist

Clarkdale Jerome School District
08.2019 - 07.2023

Banquet Server

Sedona Mago Retreat Center
09.2018 - 10.2019

Team Member (Seasonal)

A'viands
01.2018 - 05.2018

Bartender (Seasonal)

Triangle T Guest Ranch
03.2017 - 08.2017

Cook, Cashier (Seasonal)

Bryce Canyon Lodge
07.2016 - 03.2017

Line Cook, Cashier

Wildflower Bread Co
03.2015 - 07.2016

Office Aide, Dockhand

Tempe Boat Rentals
07.2014 - 03.2015

Diploma -

Maricopa High School

Some College (No Degree) - Business Administration And Management

Maricopa Community Colleges - Scottsdale Community College

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Jasmine Dean