Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational work style.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor
Baptist Health Hospital
07.2023 - Current
Maintained health and food safety standards at all stages, from storage through delivery.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Monitored food preparation, production, and plating for quality control.
Assistant Store Manager
Thorntons Gas Station
08.2022 - 06.2023
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Created and maintained safe and secure work environments for employees.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Interacted well with customers to build connections and nurture relationships.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Patient Care Assistant
Hillcreek Rehabilitation And Care
11.2020 - 04.2022
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
Transported food trays and aided with feeding.
Maintained clean and safe environment to promote patient safety and comfort.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Transported patients between rooms and appointments or testing locations.