Dedicated to excellence in administrative support, I bring a visionary approach to organization and efficiency. With a passion for facilitating impactful work environments, I consistently deliver high-quality results grounded in a steadfast commitment to integrity and service. In every facet of my role as an Administrative Assistant, I ensure meticulous attention to detail and a harmonious office environment. My proactive nature is balanced by a warm professionalism, creating spaces where both colleagues and ideas thrive.
Hi, I’m
Jasmine Dodd
Receptionist/Administrative Assistant
Santa Clarita,CA
Summary
Overview
5
years of professional experience
6
years of post-secondary education
5
Certificates
Work History
New Hope AcupunctureGranada Hills, CA
Lead Receptionist/Administrative Office Assistant
08.2022 - 12.2023
Job overview
- Interacted with customers by phone, email, or in-person to provide information, schedule appointments, and processed payments for billing.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Performed moxibustion, cupping, and RF therapy on patients when practitioner was busy.
- Assisted with medical coding and billing tasks, and composed patient medical necessity reviews for provider to review before submission.
Unruh Spine CenterSanta Clarita, CA
Chiropractic Technician
06.2022 - 07.2022
Job overview
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Exer Urgent CareCanyon Country, CA
Front Desk Receptionist
06.2021 - 05.2022
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
Whole Foods MarketValencia, CA
Customer Service Cashier/Courtesy Clerk
10.2019 - 05.2021
Job overview
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Autism Behavior InterventionEncino, CA
Registered Behavioral Technician
03.2019 - 10.2019
Job overview
- Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
- Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Education
University of California, RiversideRiverside, CA
Bachelor of Arts from Sociology
09.2014 - 06.2018
University Overview
Maryland University of Integrative HealthLaurel, MD
Post-Baccalaureate from Ayurveda Wellness Practices
01.2021 - 08.2022
University Overview
Los Angeles Community CollegeNorthridge, CA
Certification from Certified Medical Administrative Assistant
06.2022 - 12.2022
University Overview
Skills
Customer service
Certification
BLS/CPR Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humour, and some style."
Timeline
CMAA - Certified Medical Administrative Assistant
05-2023
Lead Receptionist/Administrative Office Assistant
New Hope Acupuncture
08.2022 - 12.2023
Los Angeles Community College
Certification from Certified Medical Administrative Assistant
06.2022 - 12.2022
BLS/CPR Certification
06-2022
Chiropractic Technician
Unruh Spine Center
06.2022 - 07.2022
Front Desk Receptionist
Exer Urgent Care
06.2021 - 05.2022
Maryland University of Integrative Health
Post-Baccalaureate from Ayurveda Wellness Practices
01.2021 - 08.2022
Customer Service Cashier/Courtesy Clerk
Whole Foods Market
10.2019 - 05.2021
Integrative Mental Health
05-2019
Holistic and Integrative Health
04-2019
Complementary and Integrative Health
03-2019
Registered Behavioral Technician
Autism Behavior Intervention
03.2019 - 10.2019
University of California, Riverside
Bachelor of Arts from Sociology
09.2014 - 06.2018