Jasmine Dorsey
Charlotte,North Carolina
Summary
Certified Professional Coder (CPC) with 10+ years of healthcare experience supporting physicians, patients, and clinical operations across urgent care, ophthalmology, and chiropractic settings. Experienced in CPT, ICD-10-CM and HCPCS coding, HIPAA compliance, EMR documentation, insurance verification, patient registration, medical records management, and revenue cycle support. Detail-oriented professional committed to coding accuracy, regulatory compliance, timely claims processing, and exceptional patient service. Seeking to leverage clinical knowledge and coding expertise in a Medical Billing and Coding position.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Certified Medical Coder
Netsmart Technologies, Inc
Remote, NC
08.2026 - Current
- Assigned ICD-10-CM, CPT, and HCPCS codes from clinical documentation, facilitating accurate billing and reimbursement processes.
- Applied coding guidelines from American Medical Association and Centers for Medicare and Medicaid Services for procedural code assignment.
- Verified coding accuracy by reviewing patient charts within Netsmart Healthcare systems, enhancing documentation reliability.
- Conducted compliance audits for payer and billing requirements, ensuring adherence to medical record standards.
Xray Technologist/Medical Assistant
Concentra Urgent Care
Charlotte, NC
07.2024 - Current
- Support providers with clinical procedures while maintaining HIPAA compliance and documentation standards.
- Perform quality assurance and regulatory documentation for diagnostic imaging equipment.
- Collaborate with providers and administrative staff to enhance workflow efficiency and elevate patient care.
- Document patient encounters within EPIC EMR, ensuring accuracy for clinical records and coding readiness.
- Verify patient demographics and registration information to maintain accurate documentation for reimbursement.
Certified X-ray Technician/New Patient Coordinator
Outbound Chiropractic
Pineville, NC
08.2023 - 07.2024
- Administers all new and established patients X-rays, progress scans and trains patients on corrective exercises.
- ACRRT Certified, knowledgeable in proper patient positioning and taking of X-rays.
- Provides proper patient information on the computer for later review by physician.
- Responsible for new patient intake, office tours, health history/consultation and education.
- Assists in additional administrative tasks, scheduling, phone calls, scanning.
- Collected and entered accurate patient demographic and insurance information.
- Maintained complete electronic medical records supporting coding and billing functions.
- Scheduled appointments and coordinated patient documentation to facilitate timely claims submission.
Medical Scribe/Certified Medical Coder
Cabarrus Eye Center
Concord, NC
01.2021 - 08.2023
- Collected and entered accurate patient demographic and insurance information.
- Maintained complete electronic medical records supporting coding and billing functions.
- Scheduled appointments and coordinated patient documentation to facilitate timely claims submission.
- Ensured documentation met compliance standards for reimbursement.
- Documented physician-patient encounters in real time within the electronic medical record.
- Reviewed clinical documentation for completeness and accuracy to support coding and reimbursement.
- Maintained HIPAA compliance while managing confidential patient information.
- Improved provider productivity through accurate and timely documentation.
- Assisted with administrative and clerical duties to optimize clinical workflow.
Lead Administrator/Manager
Massage Pros To Go
Palm Springs, CA
08.2020 - 01.2021
- Warmly greeted and informed all interested clients of the specific spa services offered and repeatedly relayed the day to day specials.
- Responsible for all employee scheduling and maintaining the online company calendar.
- Promptly answered and directed all telephone calls as well as handling and relaying all messages in a clear and concise manner.
Dispensing Optician
Desert Vision Center
Rancho Mirage, CA
02.2020 - 08.2020
- Assists patients in selecting eyeglass frames and lenses in different styles, sizes and colors best suited to their individual facial features and optical prescription.
- Verified exactness of finished lenses by measuring prescription and instructing the patient on proper use and cleaning.
- Performs follow up services: such as adjustments to frames, replacing previous lenses and nose pads or refitting for new lenses.
Ophthalmic Technician/Assistant
Desert Vision Center
Rancho Mirage, CA
11.2019 - 08.2020
- Greets patients then asks and records relevant medical history and any current symptoms.
- Administers any prescribed medication and topical ointment as well as offering counsel and direction on proper use to patients.
- Performs necessary diagnostic testing ordered by doctor as well as provides alongside assistance during in office procedures, such as:
- SLT, YAG, and Argon lasers
- Prokera and AMT disk placement and removal
- Eylea injections specific to ARMD
- Adheres to safety practices and procedures to ensure clean and orderly conditions. (Even more so strictly amidst COVID-19)
Certified Patient Liaison/Front Desk Receptionist
Desert Vision Center
Rancho Mirage, CA
04.2019 - 08.2020
- Handled all phone calls and appointment scheduling.
- Briefly discusses with the patient what preliminary testing will take place before being examined by the doctor at their appointment.
- Verified insurance eligibility and patient demographic information.
- Maintained accurate patient records supporting medical billing and coding processes.
- Assisted providers with detailed documentation for office procedures.
- Performed administrative duties including appointment scheduling, patient registration, and documentation review.
- Maintained compliance with HIPAA regulations and office policies.
Education
Associate of Arts -
Old Dominion University
Norfolk, VASkills
- Certified professional coder (CPC) and ACRRT certification
- ICD-10-CM and ICD-9/10 CM-PCS
- CPT and HCPCS coding
- Medical billing and claims processing
- Revenue cycle management
- Insurance verification and prior authorizations
- Medical records review and denial management
- Payment posting and HIPAA compliance
- Epic EMR and Medflow EMR
- Microsoft Excel and Office proficiency
- Patient registration and medical terminology
- Data entry and typing speed of 55 WPM
- Administrative support and clerical skills
- Detail-oriented communication skills
- Leadership capabilities
- Microsoft Excel
- Microsoft Office
- Patient Registration
- Medical Terminology
- Data Entry
- ACRRT Certification
- EPIC and Medflow EMR
- CPSS Certified
- ICD 9/10 CM-PCS
- Typing speed of 55 WPM
- Administrative/Clerical
- Detail Oriented
- Communication
- Leadership
Personal Information
Title: Certified Professional Coder (CPC)
Certification
Certified Professional Coder (CPC), ALS/CPR Certified, ACRRT Certified
ADDITIONAL EXPERIENCE
- The Cheesecake Factory Server/Bartender (20172019)
- Supper Southern Morsels Hostess/Server (20162017)
- Additional customer service experience demonstrating communication, organization, multitasking, accuracy, and professionalism in fast-paced environments.
Timeline
Certified Medical Coder
Netsmart Technologies, Inc
08.2026 - Current
Xray Technologist/Medical Assistant
Concentra Urgent Care
07.2024 - Current
Certified X-ray Technician/New Patient Coordinator
Outbound Chiropractic
08.2023 - 07.2024
Medical Scribe/Certified Medical Coder
Cabarrus Eye Center
01.2021 - 08.2023
Lead Administrator/Manager
Massage Pros To Go
08.2020 - 01.2021
Dispensing Optician
Desert Vision Center
02.2020 - 08.2020
Ophthalmic Technician/Assistant
Desert Vision Center
11.2019 - 08.2020
Certified Patient Liaison/Front Desk Receptionist
Desert Vision Center
04.2019 - 08.2020
Associate of Arts -
Old Dominion University