Jasmine Duke

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

* Served pastries and coffee drinks with exceptional attention to customers' needs.

* Being proactive, productive, and aware of store operations.

* Strong attention to detail
* Provided top of the line customer service.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.