Jasmine Duran

Leslie Garcia (530) 788-5989

El Dorado Hills, CA

08.2021 - 06.2024

Managed and motivated employees to be productive and engaged in work.
Made schedules for entire team including 20 employees
Maintained accurate records of candidates'' information and hiring statuses using applicant tracking systems.
Maintained a professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep the business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on the same page and working toward established business goals.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Performed daily opening and closing duties such as setting up shop displays or counting cash drawers.
Conducted weekly inventory checks of supplies and ingredients used for frozen yogurt production.
Monitored store traffic levels and adjusted staffing accordingly to meet peak demand periods.
Delivered exceptional customer service by addressing customer needs promptly and courteously.
Adhered strictly to health regulations when preparing food items or cleaning surfaces in the store.
Made bank runs and kept track of cash