Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Duroseau

Miami,FL

Summary

Proven leader and effective communicator with honed multitasking and inventory management skills. Improved customer satisfaction and reduced wait times at Teleperformance through exceptional service and empathy. Thrives in high-pressure environments, fostering teamwork and ensuring safety. Fluency in multiple languages drives positive outcomes and efficient operations across various roles.

Overview

2025
2025
years of professional experience

Work History

Overnight Stocker

Walmart

Fostered positive team culture.

Handled high-pressure situations proficiently.

Ensured timely delivery of hot, fresh meals.

Delivered outstanding customer service.

Lead Server

The Licking
09.2018 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Maintained positive interactions with loyal clientele.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

CSR

Teleperformance
03.2016 - 04.2018
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Server

Waffle House
03.2016 - 08.2017

Fostered positive team culture.

Handled high-pressure situations proficiently.

Ensured timely delivery of hot, fresh meals.

Delivered outstanding customer service.

Education

X-Ray Tech

Florida Career College
Hollywood, FL

High School Diploma -

West Park High School
Hollywood
06.2014

Skills

  • Multitasking
  • Inventory Management
  • Ensuring Workplace Safety
  • Inventory Restocking
  • Bi-Lingual
  • Data Entry
  • Leadership
  • Communication

Timeline

Lead Server

The Licking
09.2018 - Current

CSR

Teleperformance
03.2016 - 04.2018

Server

Waffle House
03.2016 - 08.2017

Overnight Stocker

Walmart

X-Ray Tech

Florida Career College

High School Diploma -

West Park High School
Jasmine Duroseau