Jasmine Eaton
Virginia Beach,VA
Summary
Positive, upbeat worker brings more than 10 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Police Officer Recruit/ Youth Services Unit
Virginia Beach Police Department
Virginia Beach, VA
01.2024 - Current
- Observed routine safety practices when handling firearms and other dangerous weapons.
- Established rapport with juveniles in order to provide guidance on how best to avoid involvement in criminal activities.
- Attended various training sessions pertaining to law enforcement procedures, tactics and regulations.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Helped sworn and civilian personnel with essential non-emergency tasks.
- Assisted police officers with non-emergency calls and general community relations.
- Assisted sworn officers in field with traffic control.
Part Time Brand Ambassador/Kids Club Associate
Crunch Fitness
Virginia Beach, VA
05.2023 - 08.2024
- Sanitized toys and tables to maintain clean, safe environment.
- Secured indoor and outdoor premises to protect children.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Discussed fitness classes with members to fit lifestyle goals, addressing physical limitations.
- Advertised current promotions to increase enrollment using various social media platforms.
- Greeted customers, answered general questions and directed to appropriate locations.
Teacher's Assistant
Virginia Beach City Public Schools
Virginia Beach, VA
08.2022 - 01.2024
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Laminated teaching materials to increase durability under repeated use.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Intake Coordinator
Clear Choice Dental Implant Center
Norfolk, VA
05.2022 - 08.2022
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
- Compiled physical and digital documents, charts and reports.
- Updated group medical records and technical library to promote smooth office operations.
- Issued, gathered and inspected intake forms to confirm correct signatures and information.
- Answered phone calls to provide assistance, information and medical personnel access.
Licensed Insurance Sales Agent
Prosper Insurance Agency
Virginia Beach, VA
08.2021 - 05.2022
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Offered policy guidance and management to promote asset protection.
- Cultivated positive relationships with homeowners to promote continued business.
- Exceeded company sales goals for new policies.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
Part Time Admissions Counselor
Wave Leadership College
Virginia Beach, VA
06.2021 - 08.2021
- Documented, maintained and tracked prospective student applications.
- Recruited and found potential students for academic programs.
- Supported students with filling out college application forms.
- Advised students on course selection, pathways and career options.
Insurance Sales Agent
Brian Bartko State Farm
Virginia Beach, VA
02.2021 - 08.2021
- Upsold products to policyholders and potential new clients.
- Offered policy guidance and management to promote asset protection.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Analyzed customer needs and provided best options, upselling products and services.
- Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
Insurance Customer Service Representative
GEICO
Virginia Beach, VA
11.2020 - 02.2021
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Built trusted partnerships through open and interactive communication to earn positive customer feedback.
- Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Navigated computer system to look up customer information and update policies.
Patient Care Coordinator
LWSS Family Dentistry
Chesapeake, Virginia
08.2011 - 11.2020
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
Staff Member & Coffee Shop Manager
Wave Church
Virginia Beach, VA
10.2018 - 02.2020
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Motivated employees to share ideas and feedback.
- Identified material and merchandise to be ordered and selected vendors best suited to meet purchase requirements.
- Supported work of pastoral staff in running productive church operations by managing day-to-day clerical needs.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Barista
Jolly Roasters
Virginia Beach, VA
05.2018 - 08.2018
- Collected payments and provided accurate change.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Associate of Arts - Ministerial Leadership
Wave Leadership College
Virginia Beach, VA05.2017
Skills
- Working collaboratively
- Team management
- Customer service
- Data management
- Clerical support
- Appointment confirmation
- Inbound and Outbound Calling
- Operations oversight
- Leadership/communication skills
- Insurance sales strategy
- Client retention
- Client account management
- Insurance practices
- Call Center Operations
Certification
Basic Life Support Provider - CPR and AED Certified thru 01/2026
Timeline
Police Officer Recruit/ Youth Services Unit
Virginia Beach Police Department
01.2024 - Current
Part Time Brand Ambassador/Kids Club Associate
Crunch Fitness
05.2023 - 08.2024
Teacher's Assistant
Virginia Beach City Public Schools
08.2022 - 01.2024
Intake Coordinator
Clear Choice Dental Implant Center
05.2022 - 08.2022
Licensed Insurance Sales Agent
Prosper Insurance Agency
08.2021 - 05.2022
Part Time Admissions Counselor
Wave Leadership College
06.2021 - 08.2021
Insurance Sales Agent
Brian Bartko State Farm
02.2021 - 08.2021
Insurance Customer Service Representative
GEICO
11.2020 - 02.2021
Staff Member & Coffee Shop Manager
Wave Church
10.2018 - 02.2020
Barista
Jolly Roasters
05.2018 - 08.2018
Patient Care Coordinator
LWSS Family Dentistry
08.2011 - 11.2020
Associate of Arts - Ministerial Leadership
Wave Leadership College
Similar Profiles
Linda KuehnLinda Kuehn
Master Police Officer at Virginia Beach Police DepartmentMaster Police Officer at Virginia Beach Police Department
Edward D. Kopicki Jr.Edward D. Kopicki Jr.
Police Officer at Virginia Beach Police DepartmentPolice Officer at Virginia Beach Police Department
Donny LuuDonny Luu
Police Officer at Virginia Beach Police DepartmentPolice Officer at Virginia Beach Police Department
Jackelyne MagloireJackelyne Magloire
Cafeteria Assistant at Virginia Beach City Public SchoolsCafeteria Assistant at Virginia Beach City Public Schools
Keyon WilliamsKeyon Williams
Medical Equipment Technician at Adapt HealthMedical Equipment Technician at Adapt Health