Jasmine Edwards
Houston,TX
Summary
Highly trained and detail-oriented Document Control Administrator with experience in overall daily operations of an office environment that includes staff development and enhancing the client service experience. Strong communicator, facilitator & relationship-builder to create strategic alliances. Skilled in knowledge-sharing and promoting customer-centric philosophy in alignment with corporate vision. Organized, passionate, and action-oriented with a strong ability to cultivate innovation, drive results and ensure accountability.
Overview
8
8
years of professional experience
Work History
Documentation Specialist
HealthPRO Heritage
04.2023 - Current
- Responsible for the coordination of equipment, calibration and tracking, ordering equipment and supplies as needed for the physician signature and date tracking
- Utilize Document Locator as a document management system that helps improve the company efficiency
- Screen incoming calls and route calls to appropriate department
- Inputting a high demand of clerical and data entry into EMR systems
- Provide general administrative support to Rehab Director (RD) and team including copying, faxing, and emailing
- Utilize Microsoft Excel to create and update spreadsheets
- Utilize Adobe Acrobat for documentation processing
- Transcribe information accurately and efficiently
- Responsible for technical audits of charts and completeness of documentation prior to filing in the hard patient charts
- Basic knowledge of computers, typing abilities and willingness to utilize computers on a daily basis.
- Collaborated with quality assurance team to comply with regulatory requirements.
- Translated complex technical information into intuitive clear format.
Document Control Specialist
Enerflex
12.2022 - 04.2023
- Pull vendor and skid documents from emails
- Update vendor documents folder with revised documentation as needed
- Monitor workflows for the project team
- Proficient with using Adobe Acrobat Pro and electronic document processing
- Review and proofread documents for accuracy and completeness
- Perform duties which include copying, scanning and filing document management system
- Collaborate with team members to ensure timely completion of projects
- Communicate with team members of document system procedures
- Utilized Document Locator software for engineering documentation
- Receive documentation from Quality and prepare for upload
- Scan Vessels, MTR's, GPS Binders documents and save to appropriate folders
- Process electronic project data books, and process vendor submittals
- Assist with document retrieval and distribution as needed
- Maintain and organize electronic and physical files
- Reorganize files in file cabinets to allow for organization for upcoming files
- Participate in Project Meetings and be able to provide documentation status
- Pull expired files to prepare for organization and audits
- Perform document archiving and filing electronically and hard copy of engineering and vendor documents
- Assisted with SAP software regarding project management
- Manage the Vendor mailbox and file incoming documents to project folder
- Make copies of documents and files as required/requested
- Provide project support as needed
- Prepare and manage documentation for off-site storage
- Perform various administrative tasks
- Prepare and update weekly status reports as required for the project.
Patient Coordinator
MEN’S T CLINIC
01.2022 - 12.2022
- Provided exceptional customer service experiences to guests, visitors and other staff members
- Facilitated patient experience from the initial check-in process to final check-out appropriately and efficiently
- Assist of administrative duties assigned by Director of Operations and Physician
- Ensure accuracy, completeness, and standards compliance of documentation
- Assisted the billing department with outstanding balances of patient accounts
- Handled average patient volume of 100/day
- Actively worked to optimize the patient experience
- Handle technical export packages of documents and sensitive information
- Manage an ongoing document control, ongoing workflows and procedures, and document revisions and access
- Monitored quality and timeliness of patient flow and troubleshooting/problem solving to optimize flow
- Maintained patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy; input documents and information into the EMR system (AdvancedMD)
- Supervised patient scheduling, registration, financial counseling, medical records, billing and collections, data entry and processing, and cash posting
- Served as the clinic liaison between the patient and outside medical entities; answered and routed calls, provided appropriate information about the practice and its providers; maintained timeliness of patient appointments by effectively communicating with providers' teams when a patient arrives
- Communicated clearly and frequently with coworkers to enhance cohesion of the entire team.
Receptionist/Intake Specialist
Pumps It, Inc
09.2018 - 01.2022
- Answered and transferred phone calls in a professional manner
- Greet clients warmly and took care of their inquiries in a timely fashion
- Provide a welcoming environment for staff and guests
- Responsible for accurately preparing and entering documents for new patients, inputting demographics, providing imaging documents, verified insurance, and sending documentation to proper internal project participants
- Copy, scan, mail, via email documents prepared to put in final task
- Prepared transmittals by distributing and retrieving documents
- Assisted Project Managers and team in all matters relative to project documents and the control and distribution of documents
- Assisted in preparing vital documents such as change orders, notices to proceed, requests for quotation, log
- Accurately enters referrals into appropriate system based on the type of referral obtained
- CMN’s, clinical notes, HIPAA, AOB forms, and Rights and Responsibilities
- Responsible for CPT and ICD-10 codes on medical documentation
- Established and maintained a project document filing system for team in accordance with established procedures and protocol
- Assisted on inputting new referral documentation from Parachute for DME providers
- Improved operational quality and efficiency by focusing teams on objectives and initiatives and keeping everyone aligned with the vision
- Served as primary liaison by contacting physician offices for mandatory documents for patients’ chart
- Working with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.
Administrative Assistant
GULF PUBLISHING CO
08.2015 - 10.2018
- Responsible for accurately entering information into various computer systems and analyzing the data errors for audit reports
- Performed clerical duties such as photocopying, scanning, sending faxes, mailing, maintaining client database, reconciling invoices, maintaining several calendars for supervisor and managers, coordinating meetings, appointments, and travel arrangements for senior staff
- Provided administrative support to ensure efficient operation of the office
- Create purchase orders and maintain open work order reports
- Managing customer needs and expectations by proactively reviewing open orders
- Completed operational requirements by scheduling and assigning administrative projects and expediting work results
- Exhibited polite and professional communication via phone, email, and mail.
Education
High School Diploma -
Cypress Ridge High School
Houston, TX06.2015
Associate of Science - Health Science
Lone Star College
Cypress, TXSkills
- Administrative experience
- Medical records
- Customer service
- Organizational skills
- Data entry
- Microsoft Office
- Filing
- HIPAA
- Insurance verification
- Medical scheduling
- Leadership
- Proofreading
- Medical Coding
- Documentation Oversight
- Accounts Payable and Accounts Receivable
Timeline
Documentation Specialist
HealthPRO Heritage
04.2023 - Current
Document Control Specialist
Enerflex
12.2022 - 04.2023
Patient Coordinator
MEN’S T CLINIC
01.2022 - 12.2022
Receptionist/Intake Specialist
Pumps It, Inc
09.2018 - 01.2022
Administrative Assistant
GULF PUBLISHING CO
08.2015 - 10.2018
High School Diploma -
Cypress Ridge High School
Associate of Science - Health Science
Lone Star College