Jasmine Elias Ballard

As a Sales Manager at StretchLab, I've successfully driven revenue growth through studio sales, community outreach such as local pop ups and social media marketing. I manage all staff schedules, time clocks, and foster a positive culture within the studio. In addition, I handle all front desk operations and have built great customer relationships and retention through consistent communication and reliability with billing and scheduling.

In my role as manager, I would oversee Aqua-Tots' front desk and aquatic staff, ensuring adherence to our core values and maintaining customer satisfaction. My responsibilities include tracking conversions, addressing customer feedback, scheduling employees, setting sales goals, and processing payroll.

As the Office Manager at Aqua-Tots Swim School, I was responsible for providing comprehensive administrative support, delivering exceptional customer service, managing schedules and coordination, handling billing and payments, and contributing to hitting sales goals. By efficiently managing customer inquiries, assisting with registration, and promoting our swim programs, I actively work to contribute to the achievement of our sales targets. My role is crucial in ensuring smooth operations, customer satisfaction, and driving revenue for the swim school.

As a Front Desk Receptionist at Aqua-Tots Swim School, my role was to provide exceptional customer service and ensure smooth operations at the front desk. I would warmly greet parents and guardians, answer their inquiries about swim programs, and provide accurate information on registration, schedules, and pricing. Resolving customer concerns promptly and professionally is a priority.

As a Bath and Body Works Sales Associate, I would deliver exceptional customer service, drive sales, and assist customers in finding the perfect products. I actively engage with customers, promote our products, and meet sales targets. I ensure attractive merchandise displays, process transactions accurately, and maintain a strong product knowledge base. Collaborating with my team and building customer relationships are important aspects of my role.

My responsibilities consisted of tending to the needs/wants of each child in my care. I was responsible for coming up with different activities each week for enrichment time for children of various ages and of course, monitoring each child as they are under my care