Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Hi, I’m
Jasmine Ellis
patient sitter
Rochester,NY
Summary
Overview
10
years of professional experience
1
Certification
Work History
Horizon Healthcare StaffingHicksville, NY
Patient Sitter
05.2023 - Current
Job overview
- Provided constant monitoring of patients to ensure safety and comfort.
- Assisted with patient transfers, positioning, and ambulation as needed.
- Ensured that all medical equipment was functioning properly and reported any issues to the nursing staff.
- Informed nurses of any changes in patient condition or behavior.
- Performed vital signs checks on patients as directed by nurse.
- Assisted patients with personal hygiene needs such as bathing and toileting.
- Helped patients maintain a safe environment by removing potential hazards from their rooms.
- Provided emotional support to patients who were anxious or distressed.
- Read books and magazines to help keep patients entertained during long stays in hospital rooms.
- Engaged in conversation with confused or disoriented patients to help them stay calm and relaxed.
- Encouraged physical activity for bedridden patients when possible, such as strhing exercises or light walking around the room.
- Assisted with meal preparation for those unable to feed themselves independently.
- Observed behaviors of patients for unusual reactions or changes in mood and attitude.
- Reported any observed symptoms to nursing staff immediately.
- Kept work areas tidy at all times according to hospital standards.
- Tracked and reported clients' progress based on observations and conversations.
Ciox Healthcare2222 W Dunlap Avenue, AZ
Chart Reviewer
02.2023 - 05.2023
Job overview
- Reviewed medical records for accuracy and completeness, ensuring all documents were up to date and in compliance with regulations.
- Identified discrepancies between patient charts and actual care provided, making corrections as needed.
- Performed quality control checks on medical records to ensure accuracy of information.
- Collected data from patient charts for evaluation and analysis purposes.
- Conducted chart reviews using established criteria to evaluate the appropriateness of services rendered.
- Analyzed charts for trends in diagnosis coding or billing practices that may indicate potential fraud or abuse issues.
University of RochesterRochester, NY
Customer Service Representative
01.2020 - 03.2022
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Coordinated patient appointments and ensured accuracy of information in the system.
- Responded to patient inquiries regarding procedure availability and scheduling.
Naughty NitsRochester, NY
Lice Technician
07.2019 - 12.2020
Job overview
- Using clinical products and nit combs to remove lice
- Sanitize and clean equipment and area.
- Performed daily maintenance on production line equipment, including cleaning and lubrication of parts.
- Scheduled regular preventative maintenance to ensure optimum performance of all line machines.
- Ensured that safety protocols were followed during all production line operations.
- Developed plans for emergency situations related to malfunctioning machinery.
All Metro Health CareRochester, NY
Personal Care Assistant
06.2019 - 12.2020
Job overview
- Assist pca and tbi clients based on care plans.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Conducted home visits to assess client's needs and provide appropriate interventions.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Provided ongoing compassionate patient care for each client.
- Laundered clothing and bedding to prevent infection.
- Transported patients to medical, dental and personal care appointments.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Supported bathing, dressing and personal care needs.
- Followed safe lifting and transferring techniques to transport residents.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Census BureauRochester, NY
Census Enumerator
06.2020 - 11.2020
Job overview
- Conducted door-to-door surveys to collect data from households and individuals.
- Organized, managed and tracked survey responses in an efficient manner.
- Verified accuracy of collected information and updated records accordingly.
- Assisted with the development of questionnaires for the census process.
- Provided guidance and support to participants regarding the completion of forms.
- Explained the purpose and importance of participating in the census program to respondents.
- Collaborated with team members to ensure that all areas were properly surveyed during enumeration period.
Plush SalonRochester, NY
Cleaner
01.2018 - 01.2019
Job overview
- Clean and organize the entire shop by mopping, sweeping, dusting, washing sinks, and etc
- Greeting clients in a pleasant manner
- Locking the shop after cleaning and communicating
- Take out the trash and water the flower during warm seasons.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Inspected rooms for cleanliness prior to guest arrival.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Sanitized frequented areas and equipment using approved supplies.
Woodside Nursing HomeRochester, NY
Activity Aide
09.2016 - 10.2018
Job overview
- Assist the director with activities for the resident indoor and outdoor
- Independently read the newspaper, feed, serve and do activities with residents
- Exercise with certain individuals and give self treatment by doing hair, nails or small activities
- Supervise each resident and guide them
- Interact and be understanding.
- Assisted with planning and implementing activities for elderly residents, including art classes, music therapy, and physical exercise.
- Provided one-on-one assistance to individuals with mobility issues during recreational activities.
- Facilitated group discussions among senior citizens on topics of interest.
- Encouraged participation in various recreational activities by providing verbal cues and positive reinforcement.
- Promoted socialization among the elderly by facilitating interactive games and engaging conversations.
- Maintained a clean environment before, during, and after each activity session.
- Conducted assessments of resident's abilities to participate in various activities and developed individualized plans accordingly.
Reaching for the Stars DaycareRochester, NY
Teacher Assistant
08.2013 - 08.2015
Job overview
- Assist the teacher with activities for the children
- Also took on the role of leading the toddler classroom for a few months without a certificate
- Floated to each classroom, allowing the teacher to break, and supervise the children
- Potty train, feed, serve, assist with cooking, and cleaning
- I did majority of everything including paperwork.
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
Education
DeVry UniversityNaperville, IL
Certificate from Medical Billing And Coding
03.2023
University Overview
Monroe Community CollegeRochester, NY
Some College (No Degree) from Human Services
University Overview
Los Angeles Film School - HollywoodLos Angeles, CA
Some College (No Degree) from Digital Communications And Media
University Overview
Skills
- Customer Care
- Customer Service
- Customer Support
- Microsoft office
- Hospitality
- Housekeeping
- Compassionate Client Care
- Patient Care
- Knowledge of State Regulations
- Community Activities
- Incident Reporting
- Meal Preparation
- Case Management Experience
- Client Documentation
- Patient Communication
- Care Plan Assessment
- First Aid and Safety
- Progress Documentation
- Multicultural Viewers
- Recording Equipment
- Microsoft Word
- Adobe, creative cloud, garageband
- powerpoint
Certification
- CPR/First Aid,
- Shaken baby syndrome certificate
- PCA certified
- Security Guard certified
Fitness Trainer/ Fitness Coach and Nutritionist certified
Medical Billing and Coding certified
Personal Information
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
Affiliations
Broadcasting over 10 years on social media platforms
Spending time with family and sight-seeing.
Reading, writing poetry, listening to music, and etc.
References
References
References available upon request.Timeline
Patient Sitter
Horizon Healthcare Staffing
05.2023 - Current
Chart Reviewer
Ciox Healthcare
02.2023 - 05.2023
Census Enumerator
Census Bureau
06.2020 - 11.2020
Customer Service Representative
University of Rochester
01.2020 - 03.2022
Lice Technician
Naughty Nits
07.2019 - 12.2020
Personal Care Assistant
All Metro Health Care
06.2019 - 12.2020
Cleaner
Plush Salon
01.2018 - 01.2019
Activity Aide
Woodside Nursing Home
09.2016 - 10.2018
Teacher Assistant
Reaching for the Stars Daycare
08.2013 - 08.2015
DeVry University
Certificate from Medical Billing And Coding
Monroe Community College
Some College (No Degree) from Human Services
Los Angeles Film School - Hollywood
Some College (No Degree) from Digital Communications And Media