Jasmine Elmore

• Served as primary liaison for the Assistant Director (AD) of the Program Review Division, managing all communication, meeting arrangements, and calendar coordination.
• Prepared and refined communications, presentations, and reports for the AD, proactively anticipating their needs and resolving logistical and administrative challenges.
• Managed the day-to-day operations of the AD's office, including budget monitoring, expense tracking, staffing, and resource allocation.
• Collaborated with internal teams (Internal Auditing Branch, External Auditing Branch, Equal Employment Opportunity Office, and Affirmative Employment Office) to ensure alignment of organizational priorities and initiatives.
• Supported special projects and organizational initiatives as assigned by the AD.
• Organized events such as staff retreats, professional development sessions, and team-building activities.
• Served as the primary liaison for FBOP Executive Staff meetings, involving the Director, Deputy Director, Associate Deputy Director, Chiefs of Staff, and all Assistant Directors.
• Facilitated comprehensive scheduling, prepared agendas, and recorded meeting minutes for bi-monthly in-person and occasional, virtual (Microsoft Teams) Executive Staff meetings.
• Coordinated event logistics and schedules for the AD and other participants at Executive Staff meetings.
• Ensured timely distribution of meeting materials and maintained accurate records of Executive Staff activities.

• Supervised Health Services and Psychology Services for five institutions (FMC, FCI, FCI 2, LSCI, SCP), as well as Financial Management, Human Resources, and Trust Fund at the Federal Medical Center. Served as the Prison Rape Elimination Act (PREA) Compliance Manager for the entire complex.
• Acted as the FMC Butner Warden (CEO) in their absence, leading all institution operations.
• Spearheaded the development and implementation of employee COVID-19 testing procedures, adapting to evolving pandemic conditions and Presidential Executive Orders. Established and modified institutional policies and procedures to maintain essential programming while adhering to COVID-19 guidelines.
• Led FMC Butner's internal COVID Compliance Review team, conducting monthly audits to guarantee adherence to the BOP COVID-19 plan and CDC protocols.
• Achieved 100% compliance with all PREA standards during the complex-wide audit (December 2022).
• Adapted inmate intake and pre-release/transfer procedures to align with COVID-19 testing guidelines.
• Ensured effective communication between Social Work staff and external agencies (e.g., ICE) regarding medical and mental health placements for level 4 inmates.
• Secured National Commission on Correctional Health Care accreditation for FMC Butner's opioid treatment program (OTP), recognized by SAMHSA.
• Presented an overview of the Bureau of Prisons, including the First Step Act, UNICOR, and special populations, to Duke Law School students.
• Advised the Warden on personnel and administrative matters, including recruitment/retention strategies (maximizing Health Services incentives), budget management, and overtime control.
• Collaborated with Health Services to implement a telemedicine program, reducing community hospital trips and enhancing fiscal responsibility and security.
• Oversaw contracting for a $3.5M Linear Accelerator, on-site dialysis, and respiratory therapists.
• Served as a key advisor to the Warden on policy, program, and operational matters, providing administrative support and assisting department heads with program management objectives.
• Ensured 100% compliance with all mandatory American Correctional Association (ACA) standards during the December 2022 audit, analyzing data, recommending improvements, and developing strategic plans.
• Developed local institutional supplements and procedures.
• Served as Labor Management Relations (LMR) Co-Chairperson, negotiating with the local Union President to improve staff work environment.
• Evaluated staff performance, identified training needs, recommended awards/discipline, resolved grievances, and implemented performance improvement plans.
• Provided annual and In-Service Training to all staff.

• Supervised Health Services, Human Resources, Employee Development, Facilities, Financial Management, Trust Fund, and Safety.
• Established institutional policies and procedures, adapting to evolving priorities during the COVID-19 pandemic.
• Served on internal COVID Compliance Review Team, contributing to two successful audits.
• Managed numerous Buildings and Facilities (B&F) projects, including major repairs to the Well Site, Generator/Electrical System, Fence, and Medium Temperature Hot Water Line. Developed and prioritized the institution's annual project list.
• Served as a key advisor to the Warden on policy, program, and operational issues, providing administrative support and assisting department heads with program management objectives.
• Contributed to the institution achieving 100% compliance with 45 PREA standards and exceeding 3 standards during the March 2021 audit.
• Served as Labor Management Relations (LMR) Chairperson, representing management in LMR meetings, negotiating with the local Union President, and frequently resolving concerns informally.
• Prepared and reviewed correspondence for the Warden's signature, including complex responses to Congressional, political, and religious inquiries.
• Led staff award and recognition events, and participated in various meetings.

• Served as a key advisor to the Warden (CEO) on policy, program, and operational matters, providing direct administrative support and assisting department heads with program management objectives.
• Acted as liaison between executive staff and department heads, ensuring effective communication flow.
• Managed a 350-bed Satellite Camp for female offenders, overseeing all programs and operations and ensuring compliance with relevant policies.
• Implemented and evaluated evidence-based programs for women and special populations.
• Served as point of contact for external stakeholders on gender-responsive and special population issues.
• Recognized by Women in Federal Law Enforcement (WIFLE) with the "WIFLE Leadership Award" for proactive efforts to reduce recidivism through educational programs, job training (including developing a new Vocational Training Carpentry program), community partnerships, and special events like "Family Day" and multiple community service projects.
• Organized the quarterly National Executive Staff meeting in Lexington, KY (November 2019).
• Served as Institution Character Profile (ICP) Coordinator (July/August 2019), organizing the on-site visit and achieving an "Exceeds" rating, with two elements rated "Outstanding."
• Created, implemented, and taught a female offender orientation program for Unit Management employees.
• Provided female offender training to all employees.
• Developed and delivered First Step Act training for Health Services, Unit Teams, Legal, Department Heads, and Executive Staff, focusing on Program Statement 5050.50, Compassionate Release/Reduction in Sentence.
• Led a multi-disciplinary committee to ensure timely disposition of Reduction in Sentence cases, meeting policy deadlines.
• Served as Strategic Planning Coordinator, Legal Liaison, Tort Claim Coordinator, Institution Supplement Coordinator, and Duty Officer Program Coordinator.
• Developed and maintained local institution supplements, ensuring compliance with current policy.
• Participated in a task force with the US Attorney’s Office, DEA, and Office of the Inspector General.
• Served as Public Information Officer, managing community relations, media relations, and providing institution updates.
• Performed public relations work, gave speeches/lectures, and attended public information functions.
• Coordinated meetings/conferences with agency personnel, government executives, and the judiciary.
• Led monthly Community Relations Board meetings.
• Oversaw three active community service projects, including programs for female offenders, improving community relations.
• Led bi-monthly meetings with all institution staff.
• Conducted institution tours for judges, law enforcement, leadership groups, and community members.
• Reviewed, evaluated, and revised correspondence requiring the Warden's signature, including sensitive Congressional inquiries.
• Managed the Warden’s budget.

Executive Assistant [July 2017 to May 2018]

• During an extended vacancy of the Executive Assistant, I served in the combined role of the Executive Assistant and Health Services Administrator.
• Served as a key administrative advisor to the Warden (CEO) and liaison between Executive Staff and Department Heads.
• Managed the Warden's schedule.
• Collaborated with Associate Wardens and Department Heads to develop local policies and procedures (e.g., recycling program, children's room in visitation).
• Monitored institution programs to evaluate goal achievement.
• Reviewed, evaluated, and revised all correspondence, ensuring appropriate responses for the Warden's signature.
• Served as Strategic Planning Coordinator, Legal Liaison, Tort Claim Coordinator, Institution Supplement Coordinator, Duty Officer Program Coordinator, and Mentor Program Coordinator.
• Functioned as Unit Manager for the Satellite Camp.
• Served as Public Information Officer, responding to press inquiries and providing institution updates.
• Coordinated and led a Reentry Fair with the U.S. Probation Office and community partners, providing resources to incarcerated individuals nearing release.
• Conducted institution tours for Congressional Staffers.
• Led quarterly meetings with external stakeholders.

Health Services Administrator

• Sole supervisor of the Health Services Department, managing a multidisciplinary team of 18 healthcare professionals providing medical, dental, and allied health services (pharmacy, lab, x-ray, optometry) to the incarcerated population.
• Managed the Health Services budget. Researched and secured lower-cost medical supplies, generating significant savings. Prepared budget estimates, administered the annual budget, and reallocated funds to address unplanned staffing needs. Prepared proposals and justifications for major medical equipment repairs, securing approvals.
• Certified Contracting Officer Representative Level II for Health Services. Administered the comprehensive medical budget and contract.
• Established temporary service provider contracts for physicians, dentists, and mid-level providers to maintain consistent, high-quality clinical care during staffing shortages.
• Demonstrated expertise in correctional institution management and administration.
• Developed and implemented local procedures to improve healthcare quality and ensure compliance with standards and regulations.
• Conducted frequent perpetual audits, internal reviews, and operational revisions to maintain compliance with all standards.
• Initiated recruitment and retention efforts for professional personnel, including US Public Health Service Commissioned Officers. Conducted outreach, site tours, and interviews, improving staff levels from 59% to 82%.
• Adjusted staff duties based on departmental needs, coordinated project due dates, and tracked workloads.
• Conducted performance evaluations, addressed strengths and weaknesses, and implemented performance improvement plans and disciplinary actions as needed.
• Identified departmental training needs and developed programs to ensure compliance with policies, procedures, and clinical practice guidelines. Conducted monthly training meetings with all Health Services staff.
• Created and revised policy and procedural manuals.
• Implemented a departmental calendar to streamline operations.
• Facilitated quarterly meetings with local healthcare facility leaders.