Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jasmine Flores

Mission

Summary

Registered Behavior Technician with proven expertise in applied behavior analysis and data collection. Successfully enhanced client communication skills and promoted independence through tailored behavior intervention plans. Skilled in client engagement and decision-making, resulting in significant behavior change and improved treatment outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Action Behavior Centers
01.2025 - Current
  • Promoted positive behavior change using reinforcement strategies and behavior contracts.
  • Developed individualized ABA therapy plans that improved client behavior and tracked progress.
  • Observed problem behaviors, documenting data accurately to inform interventions.
  • Employed de-escalation techniques to manage maladaptive behaviors in a safe environment.
  • Tracked client progress meticulously to enable informed decision-making for goal adjustments.
  • Intervened with clients' behaviors by reinforcing coping mechanisms and therapeutic alternatives.
  • Guided families in applying behavior intervention strategies, strengthening client support networks.
  • Adapted communication methods to align with each client's needs, facilitating understanding.

CSR I Open Enrollment (Seasonal)

Maximus
11.2024 - 12.2024
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Registered Behavior Technician

Aba Connect
05.2023 - 11.2024
  • Utilized reinforcement strategies and behavior contracts to promote positive behavior change.
  • Implemented tailored ABA therapy plans, closely monitoring client progress.
  • Observed and documented problem behaviors with detailed data collection techniques.
  • Applied de-escalation strategies to prevent maladaptive behavior escalation within safe environments.
  • Maintained thorough records to facilitate informed decision-making on interventions.
  • Empowered clients by teaching adaptive coping mechanisms and effective communication skills.
  • Collaborated with families to build trust, enhancing treatment engagement.
  • Supported Board Certified Behavior Analysts in crafting individualized treatment approaches.

Education

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley
Edinburg, TX
12-2020

Associate of Arts - Psychology

South Texas College
McAllen, TX
05-2019

Skills

  • Applied behavior analysis
  • Behavior intervention plans (BIP)
  • Social skills development
  • Discrete trial training
  • Client engagement
  • HIPAA compliance
  • Collaboration with professionals
  • Decision-making
  • Parent and caregiver training
  • Progress documentation
  • Case management
  • Cultural sensitivity
  • Electronic data entry
  • Time management and scheduling

Certification

  • RBT - Registered Behavior Technician
  • First Aid/CPR Certified

Timeline

Registered Behavior Technician

Action Behavior Centers
01.2025 - Current

CSR I Open Enrollment (Seasonal)

Maximus
11.2024 - 12.2024

Registered Behavior Technician

Aba Connect
05.2023 - 11.2024

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley

Associate of Arts - Psychology

South Texas College

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