Hi, I’m
Jasmine Folgman
Warren
Summary
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
5
years of professional experience
Work History
Emergency Fleet Service
Dispatcher/Customer Service
08.2023 - Current
Job overview
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
WARREN WOODS PUBLIC SCHOOLS
Child Care Assistant
10.2022 - 08.2023
Job overview
- Interact with the children during small group time, prepare lunch, and put them down for nap
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
American Pets Inn
Doggy Daycare Attendant
07.2022 - 09.2022
Job overview
- Clean the dog kennels, feed and administer meds and watch them on the floor while playing.
- Enhanced customer satisfaction by providing excellent care and attention to pets during daycare hours.
- Implemented structured playtime schedules that catered to different energy levels and interests, resulting in happier dogs during their stay at our facility.
- Promoted responsible pet ownership and advocated for animal welfare within the community through participation in local events and outreach programs.
- Performed thorough evaluations of new dogs, determining their suitability for group play and identifying any special needs or preferences.
Planet Fitness
Customer Service Representative
11.2020 - 04.2021
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Dianne M. Pellerin CenterClinton Township, MI
High school diploma
06.2020
Skills
- Food Service
- Food Preparation
- Meal Preparation
- Cashier (3 years)
- Customer service
- Freight Experience
- Load & Unload
- Heavy Lifting
- Warehouse Experience
- POS
- Phone etiquette
- Basic math
- Cash handling
- Typing
- Cash register
- Google Docs
- Windows
- QuickBooks
- Stocking
- Computer skills
- Organizational skills
- Front desk
- Accounting
- Clerical experience
- Data entry
- Dispatch (2 years)
- Childcare (2 years)
- Microsoft Word (8 years)
- Decision-making
- Active listening
- Dispatch software
- Attention to detail
- Time management
- Dispatching procedures
- Prioritizing calls
- Problem-solving
- Customer relations
- Route planning
- Schedule coordination
- Customer relationship management
- Dispatching field personnel
- Verifying coverage
- Team collaboration
- Verbal and written communication
- Map reading
- Work order generation
Languages
English
Native or Bilingual
Timeline
Dispatcher/Customer Service
Emergency Fleet Service
08.2023 - Current
Child Care Assistant
WARREN WOODS PUBLIC SCHOOLS
10.2022 - 08.2023
Doggy Daycare Attendant
American Pets Inn
07.2022 - 09.2022
Customer Service Representative
Planet Fitness
11.2020 - 04.2021
Dianne M. Pellerin Center
High school diploma
Similar Profiles
Les HoweyLes Howey
Mechanic at Emergency Fleet ServicesMechanic at Emergency Fleet Services
Stephen ReynoldsStephen Reynolds
Wrecker Driver at Crockets Guardian Fleet ServiceWrecker Driver at Crockets Guardian Fleet Service
Jordan IngabrandJordan Ingabrand
Mechanic at Orion moible fleet serviceMechanic at Orion moible fleet service
Andrew GrimAndrew Grim
Landscaper at Hesel LawncareLandscaper at Hesel Lawncare
Mukit HussainMukit Hussain
Mechanic Apprentice at Lakeview MechanicalMechanic Apprentice at Lakeview Mechanical