Jasmine Ford
Miami,FL
Summary
Professional with experience in front desk operations, customer service, and boutique event design. Skilled in relationship building, attention to detail, and visual presentation. Known for handling multiple priorities, supporting daily operations, and creating positive client experiences.
Overview
2027
2027
years of professional experience
Work History
Front Desk Operations
CURED Beauty Supply
Miami, FL
08.2026 - Current
- Delivered personalized service and tailored product recommendations to enhance customer satisfaction.
- Answered customer questions and provided knowledgeable support for beauty products and services.
- Build positive customer relationships through professional communication and attentive service.
- Managed multiple customer requests simultaneously while ensuring a friendly and professional service experience.
- Processed purchases and payments accurately while keeping strong attention to detail.
- Support daily store operations including merchandising, inventory organization, restocking, and store upkeep.
- Organized and curated visually appealing merchandise displays to create an inviting store environment.
Founder & Event Designer
The Jasmine Dream
Miami, FL
2025 - Current
- Founded and managed an event decor and design business specializing in personalized celebrations and intimate event experiences.
- Develop customized event concepts and execute décor, signage, displays, personalized details, and installations.
- Coordinated projects from initial consultation to event breakdown, ensuring seamless execution and client satisfaction.
- Consult directly with clients to understand their vision, preferences, budget, and event needs.
- Communicate with clients throughout the planning process to provide updates, answer questions, and ensure expectations are met.
- Manage multiple projects, deadlines, purchases, materials, and expenses while maintaining strong attention to detail.
- Built client relationships through personalized service and responsiveness, enhancing customer loyalty and repeat business.
- Promoted business across social media platforms and created visual content to showcase completed projects, increasing online engagement and brand visibility.
Education
Associate of Arts - Interior Design And Architecture
Anne Arundel Community College
Arnold, MD05-2018
Bachelor of Arts - Communications
University of Miami
Miami, FL05-2020
Skills
- Customer service
- Attention to detail
- Store presentation
- Inventory management
- Client consultation
- Event planning
- Social media marketing
- Creative thinking
- Relationship building
- Customer engagement
Timeline
Front Desk Operations
CURED Beauty Supply
08.2026 - Current
Founder & Event Designer
The Jasmine Dream
2025 - Current
Associate of Arts - Interior Design And Architecture
Anne Arundel Community College
Bachelor of Arts - Communications
University of Miami