JASMINE FOWLER
Schaumburg,IL
Summary
Seeking an opportunity that will allow me to make use of my organizational and managerial knowledge to support a company’s vision and develop strong teams.
Overview
16
16
years of professional experience
Work History
TRUST SPECIALIST
FIFTH THIRD PRIVATE BANK
07.2019 - 01.2023
- Performs various tasks related to the administration and record keeping of personal trusts
- Opening and closing trust accounts
- Monthly administrative review of trust accounts
- Handles incoming client calls
- Expertly managed client portfolios to maximize returns and maintain risk tolerances.
CLIENT SERVICES MANAGER
MADARICH LAW GROUP, LLP
09.2018 - 07.2019
- Lead facilitator of accounts throughout Legal life cycle
- Develop systematic procedures/training guidelines for staff
- Ensure Client Standards are met
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Produced thorough, accurate and timely reports of project activities.
- Developed relationships with stakeholders to maximize performance resulting in customer satisfaction.
AUDIT MANAGER
SEARS HOLDING CORPORATION
01.2017 - 09.2018
- Lead internal operating controls
- Oversee payment processing center, train and develop
- Ongoing recruiting, training, supervising and appraising staff
- Monthly reconciliation, balancing and reporting
- Set employee goals and objectives to achieve company standards and excel
- Monitor staff performance including reviews and performance plans
- Partner with management and leads on delegation of work duties to staff based on abilities
LEGAL MANAGER
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
10.2010 - 01.2017
- Prepared memos and other office correspondence
- Maintained relationships with various clients to support the growth and development of the firm
- Staff development, hiring and reductions
- Train staff with new law requirements and policies
- Developed Standard Operating Procedures for consistency in multiple offices
- Payroll management, processing of employee garnishment proceedings
LEGAL LEAD/PARALEGAL
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
11.2008 - 10.2010
- Coordinated monthly attorney court call schedule
- Managed legal batch alerts
- Performed monthly audits and reporting on status and improvement plans
- Assisted in overseeing special projects for remote offices
- Trained new staff
- Legal research
LEGAL LEAD/PARALEGAL
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
11.2008 - 10.2010
- Coordinated monthly attorney court call schedule
- Managed legal batch alerts
- Performed monthly audits and reporting on status and improvement plans
- Assisted in overseeing special projects for remote offices
- Trained new staff
- Legal research
LEGAL CLERK
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
05.2007 - 11.2008
- Understanding and entering all affidavits for the company
- Logged and processed court documents accurately in a timely manner
- Performed legal research for attorneys
- Prepared court summons, motions, and complaints for daily operation prep
- Maintenance of office supplies and executive needs 2
Education
High School Diploma -
Skills
- Budget Management (8 years)
- LEXIS (6 years)
- Internal Audit (2 years)
- Microsoft Office Suite (10 years)
- Organizational Development (8 years)
- Research (3 years)
- Process Improvement (4 years)
- Conflict Resolution (8 years)
- Inventory Management (5 years)
- Client Service (10 years)
- Customer Service (15 years)
- Litigation (13 years)
- Illinois Public Notary
- Salesforce(2 years)
- Financial products knowledge(5 years)
Timeline
TRUST SPECIALIST
FIFTH THIRD PRIVATE BANK
07.2019 - 01.2023
CLIENT SERVICES MANAGER
MADARICH LAW GROUP, LLP
09.2018 - 07.2019
AUDIT MANAGER
SEARS HOLDING CORPORATION
01.2017 - 09.2018
LEGAL MANAGER
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
10.2010 - 01.2017
LEGAL LEAD/PARALEGAL
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
11.2008 - 10.2010
LEGAL LEAD/PARALEGAL
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
11.2008 - 10.2010
LEGAL CLERK
BLATT, HASENMILLER, LEIBSKER & MOORE LLC
05.2007 - 11.2008