Jasmine Franks
Atlanta,GA
Summary
Strategic Business Administrator with 7 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.
Overview
8
8
years of professional experience
Work History
Executive Business Administrator
Microsoft
03.2020 - Current
- Executive Assistant to 5 General Managers for Microsoft's Sales units
- Additionally, provided administrative, communications and social media management to the Regional Vice President
- Increased productivity through effective delegation, task prioritization, and resource allocation.
- Streamlined administrative processes by implementing new software tools and efficient procedures.
- Strategically manage calendars from 3 different time zones
- Oversee the onboarding for all employees by ensuring that they have their badges activated and proper building access
- Scheduled offsite conferences and associated travel arrangements, including hotel, airfare, and ground transportation
- Maintain and provide meeting agendas, PowerPoint presentations and spreadsheets to ensure proper preparation for large meetings
- Enhanced team collaboration by organizing regular meetings, establishing clear communication channels, and promoting a positive work environment.
- Arranged catering, Happy Hours and other special requests for partner meetings
- Provided general clerical needs for more than 500 team members both local and out of state: including assisting with new device setup, expense issues and office supplies
- SME (service matter expert) for travel & expense policy matters
- Maintained ownership of departmental calendar for a group of 700+
- Managed complex projects for successful completion within deadlines and budgets, ensuring client satisfaction.
- Established strong relationships with key stakeholders through effective networking events, presentations, and community outreach efforts.
- Balanced multiple responsibilities simultaneously without compromising on the quality of work delivered under tight deadlines.
Senior Executive Assistant
Mercedes Benz USA - Contractor
06.2018 - 07.2019
- Executive Assistant to 3 Executives: VP of Communications, DM of Corporate Communications and DM of Product & Technology and Public Relations
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Planned and executed corporate meetings, lunches, and special events for groups of 30+ employees
- Enhanced communication between executives and staff by acting as a liaison and promptly addressing issues or concerns.
- Improved office efficiency with the implementation of organized filing systems and document management processes.
- Updated and maintained confidential spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events of 200+ attendees.
- Screened incoming mail, publications and other correspondence directed to management team members.
- Managed expense tracking and budgeting tasks to maintain financial accountability for senior leadership teams.
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives
- Managed sensitive information with discretion while providing administrative support to executive teams
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives
- Arranged appropriate travel, visas, agendas, necessary contacts, and country information for journalist & other PR partners globally
- Assisted in talent acquisition efforts through candidate screening, interview scheduling, and onboarding coordination for new hires within the organization.
Executive Assistant
Home Depot Corporate
02.2016 - 05.2018
- Executive Assistant to 2 Divisional Directors for At Home Services
- Oversaw 14 regional admins by delegating tasks, helping with training and keeping everyone updated on company information
- Managed sensitive payroll and MIP bonus payout information with discretion while providing administrative support to executive teams
- Arranged appropriate travel, visas, agendas, necessary contacts, and country information for executive domestic travel
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Created and maintained spreadsheets and developed administrative and logistical reports
- Collaborated with other administrative team members, human resources on special projects and company events
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained office supplies by checking stocks and placing orders monthly
Education
Bachelor of Science - Criminal Justice
Georgia State University
Atlanta, GA05.2025
Skills
- Resource Allocation
- Organizational Skills
- Human Resources Management
- Stakeholder Engagement
- Business Development
- Project Management
Timeline
Executive Business Administrator
Microsoft
03.2020 - Current
Senior Executive Assistant
Mercedes Benz USA - Contractor
06.2018 - 07.2019
Executive Assistant
Home Depot Corporate
02.2016 - 05.2018
Bachelor of Science - Criminal Justice
Georgia State University