Jasmine Freeman
Philadelphia,PA
Summary
Highly organized and effective health care representative with a strong history of medical office operations and fulfillment of role responsibilities. Skilled at providing patient outreach and communications with ability to diffuse complaints and calm concerns. Experienced in applicable computer software and EPIC systems. Special skills in patient care, multi-tasking, and time management. Experienced in fast paced health environments and high call volume scheduling office. Looking to obtain a position within a medical office that will utilize my skills, knowledge, and abilities to their full potential. An efficient, detailed oriented team player with the ability to learn quickly, work independently and achieve company objectives. Professional telephone etiquette skilled in tackling administrative and patient- oriented task in a fast- paced environment.
Overview
1
1
Certification
Work History
Patient Care Technician / nero
Duke Hospital
04 2020 - Current
- Assists with patient transport, cleaning operating rooms, restocking supplies, and patient related duties under the supervision of a nurse/physician
- Maintains an environment of safety for patients, self and othersCompletes patient related duties according to the individual need of the patient with full consideration of the patient's safety needs
- Assist with transport of patients to and from designated areas within the facility upon request to ensure patients arrive to surgical unit in a timely manner
- Cleans operating rooms, surgical bed equipment and accessories, and surroundings as neededRestocks supply areas with the unit including blanket warmers and fluid warmers and ensure fluids are within date according to policy
- Restocks phlebotomy trays to ensure correct number of vacutainer tubes and blood drawing supplies are at par level
- Assists at desk, answering phones, intercom and other duties as necessary
- Positions patient's safely under the direct supervision of a Registered Nurse and/or Physician
- Perform work under the supervision of a registered nurse, the patient attendant safety aide maintains constant direct observation and visualization of identified patient(s)
- Constant and direct observation of the patient
- Monitoring changes in the patient's physical, emotional, and mental condition
- Communicate the status of the patient, including any changes
- Observing and reporting patients' behavioral changes
Mental Health Technician
Holly Hills Hospital
08 2017 - 04 2020
- Created a comfortable environment for patients and make them feel at ease during their time of sickness
- Learned the communication skills necessary to interact with people of all ages who require varying levels of care
- Developed interdepartmental collaboration skills necessary to provide high quality patient care
- Completed online training modules relevant to job tasks, patient safety, and improving quality.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Patient Care Technician
Live well home care
03 2014 - 08 2017
- Precisely completed appropriate admission paperwork, documentation, and data entry
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Home Health Aide
Kindred hearts
09 2011 - 03 2014
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Overbrook High School
June.2009
Skills
- Attention to detail
- Verbal and written communication
- Consistency
- Interpersonal Skills
- Knowledge of medical terminology
- Compassionate
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Technician / nero
Duke Hospital
04 2020 - Current
Mental Health Technician
Holly Hills Hospital
08 2017 - 04 2020
Patient Care Technician
Live well home care
03 2014 - 08 2017
Home Health Aide
Kindred hearts
09 2011 - 03 2014
High School Diploma -
Overbrook High School