Jasmine Frierson
Florence,SC
Summary
Organized and efficient Data Entry Clerk with [Number] years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Ameridial
02.2023 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Customer Service Sales Representative
Sykes Enterprises, Incorporated
11.2017 - 07.2019
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving [Number]% of issues.
- Increased revenue with strategic upselling of products and services to existing customers.
- Determined customer needs and interests to recommend [Product or Service] to customers.
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Prepared invoices, reports, financial statements and other documents using [Software] and [Software].
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
- Logged customer data into company CRM system to foster strong account management and rapport.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Assistant Manager
Dollar Tree Stores
10.2015 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reviewed sales and gross profit report to assess company efficiency.
Education
Certification - Phlebotomy
MedCert
Livonia, MICertification - Pharmacy Technician
Career Step
Lehi, UTAssociate of Science - Medical Billing And Coding
Keiser University
Fort Lauderdale, FL11.2024
Certification - Medical Clinical Assistant
Miller-Motte Technical College
Conway10.2023
High School Diploma -
Hannah Pamplico High School
05.2016
Skills
- Client Correspondence
- Compiling Statistics
- Maintaining Confidentiality
- Sorting and Labeling
- Data Entry
- Verify Data
- Correct Errors
- Word Processing
- Medications Familiarity
- Answering Questions
- Electronic Medical Record
- Proper Sterilization Techniques
- Medical History Intake
- Customer Service
- Restocking Lab Supplies
- OSHA Regulations
- Sharps Disposal
- Pulse Oximetry
- Using Centrifuges
- Medical Histories and Vital Statistics
- Assisting with Physical Exams
- Patient Scheduling
- Equipment and Instrument Sterilizatoin
- Administering Immunizations
- Vital Sign Monitoring
- EMR Systems
- Complex Problem-Solving
- Using Scales
- Documentation Procedures Expertise
- Examination Preparation
- Proper Waste Disposal
- Charting Expertise
- Client Correspondence
- Lab Equipment Operation
- IDX Appointment Scheduling
- Pulse Volume Recording
- Sterile Procedures and Techniques
- Specimen Collection
- Communicating with Patient Families
- First Aid
- Administrative Duties
- Medical Procedures Understanding
Timeline
Data Entry Clerk
Ameridial
02.2023 - 09.2023
Customer Service Sales Representative
Sykes Enterprises, Incorporated
11.2017 - 07.2019
Assistant Manager
Dollar Tree Stores
10.2015 - 07.2017
Certification - Phlebotomy
MedCert
Certification - Pharmacy Technician
Career Step
Associate of Science - Medical Billing And Coding
Keiser University
Certification - Medical Clinical Assistant
Miller-Motte Technical College
High School Diploma -
Hannah Pamplico High School
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