Provide comprehensive counseling to students from diverse backgrounds to support academic and personal success that includes career, transfer, certificate/degree completion and personal development goals.
Utilize technology programs and webpages such as Assist and Degree Works to help track program planning and educate students by using program maps, university articulation agreements, and college catalogs.
Complete detailed documentation of student education plan appointments, drop-in sessions, and overall student communication using SARS system.
Provide quality appointments with students through Zoom and Cranium to enable distance appointments.
Review and process formal requests on behalf of students utilizing Banner and E-mail communications to General Counseling and Admissions & Records departments.
Refer students to programs, resources, and opportunities based on needs and eligibility such as CARES, Tutoring, Health Clinic, Apprenticeship Programs, Financial Aid Office, El Centro, Food Pantry and beyond.
Coordinate and organize early registration events for incoming high school graduates (SOAR) serving around 300 students, resulting in an increase of approximately 1,400 units for 2022 and 4,000 units for 2023.
Facilitate and conduct First Semester Planning Sessions to high schools in five local school districts to increase matriculation and seamless transitions to college in preparation to SOAR events.
Develop strong relationships with local high school counselors through participation in monthly meetings and professional development events organized by the Chabot Area Counseling Collaborative, as well as maintaining effective communication using BaseCamp to promote student opportunities.
Ensure seamless handoffs for adult students to student services through the use of online referral database UniteUs from the Mid-Alameda County Consortium in partnership with college district and local adult education centers.
Engage in college committees like Chicano Latino Education Association, Indigenous Peoples Education Association, and Student Success Front Door Workgroup to review policies and programs, student advocacy, and supporting events to strengthen the campus community.
Provide comprehensive Student Education Plans to new incoming cohorts for the First Year Experience learning community.
Create materials to assist the development of Student Success Teams to support the Guided Pathway Framework alignment with the California Community College system.
Ralph J Bunche, Oakland Unified School District
Oakland, CA
School Counselor
06.2019 - 11.2021
Job overview
Established and managed a comprehensive counseling program for 150 students in 10th-12th grade at a continuation high school; student body included system impacted, low-income, first-generation, students of color who are from historically under-resourced communities.
Achieved positive student success through the implementation of the American School Counselor Association National Model encompassing academic, career and social/emotional counseling; resulting in lowering drop-out rates by 11%, raising the graduation rate by 5% and raising the 2-year college attendance rate by 11%.
Provided academic and behavioral strategies to students through individual appointments, classroom lessons, and campus-wide events as part of the district's Multi-Tiered System of Support framework.
Managed the Aeries Transcript duties for all students on a 12 week cycle including progress reports, grade analysis, tracking graduation progress, class schedule production, and processing final grades including additional college credit and credit recovery.
Maintained accurate student records in compliance with state legislation, district policies, and administrative regulations to evaluate alternative graduation completion paths such as AB 104, 216, 1806, 2306.
Developed curriculum in collaboration with English teachers for the development of a Senior Seminar class to be implemented in the class schedule as it was a gap identified for Senior Graduation transition which included topics on community college, career preparedness and personal growth.
Delivered educational lessons regarding postsecondary opportunities including college and trade degree programs, career assessments, financial aid, dual/concurrent enrollment, internships, and career technical training in Senior Seminar classes.
Trained and supported the onboarding of 3 case managers to increase the range and quality of resources for students following COVID-19.
Annually evaluated and revised school programs and master schedules for curriculum offerings in collaboration with teachers and administrators.
Engaged in campus committees, such as Instructional Leadership, Hospitality Tourism & Recreation Pathway, Coordination of Services, Hiring Committee, Accreditation Workgroup, and Senior Seminar Teams.
Served as school liaison for English Language Learner Assessments, Technology Coordinator during COVID-19, and Health & Wellness.
Cultivated a positive workplace culture that embodied professionalism, teamwork, high expectations, and accountability among staff.
Designed a Central Document with live links for staff daily use to organize technical information and campus/district processes; utilizing Google Suite.
Developed relationships with community based organizations to provide internships, employment, holistic health, basic needs, mentoring, technology, and scholarship support for students including Oakland Promise, Tech Exchange, Fresh Lifelines for Youth, and New Door Ventures.
Senior Community Center, City Of San Leandro
San Leandro, CA
Recreation Specialist
05.2019 - 07.2021
Job overview
Monitored the day-to-day operation of facilities; perform administrative duties related to assignments, and perform cashier duties for two community centers.
Assisted with Parks and Facility rentals by providing information, reviewing policies, and processing contracts and payments.
Supervised participants carefully to ensure their safety while engaging in the center's senior and recreational programming.
Supported with seasonal programming and city-wide public events as needed such as yearly San Leandro Cherry Festival.
Supported visitors with basic information and assistance, including enrolling in adult school, registering in community center programs, information for food bags, finding local food banks, housing, and Medi-Cal information.
Castro Valley Unified School District
Castro Valley, CA
School Counseling Intern
08.2018 - 06.2019
Job overview
Received ongoing training on the principles of School Counseling from the Lead Counselor through shadowing and reverse shadowing.
Provided individual counseling services for 6th-8th grade students specific to individual needs, regarding academic, social, emotional, and behavioral supports.
Established trusting relationships with students and parents to foster confidence in school counseling.
Championed the importance of self-identity with the Latina girls club "Esperanza" by promoting cultural awareness through campus-wide events such as Dia de Los Muertos and inviting all students to learn about altars
Engaged students in campus-wide tutorial periods to promote social-emotional learning, college, and career awareness and recruiting guest speakers for a college and career presentation.
Served in a variety of student services including field trips, counseling team meetings, student support team conferences, attendance, IEP, and 504 student meetings.
Curated seasonal newsletters shared with parents, including various resources and student extracurricular opportunities.
Career Pathways Trust, Chabot College
Hayward, CA
Administrative Assistant
02.2018 - 02.2019
Job overview
Coordinated high school events to showcase career technical and educational training programs at Chabot College, through the Career Pathways Trust Grant.
Prepared meeting materials for the Local Pathway Action Teams and Chabot Area Counselor Collaborative quarterly meetings, in support of high school and community college professionals to provide direct support and opportunities for current and transitioning high school students.
Utilized Microsoft Office programs for keeping track of expenses against the departmental budget as well as for maintaining documentation according to protocols to ensure accuracy.
Provided assistance to the First Year Experience program by planning semester events and training six Student Peer Advisors in the areas of student services and support in relation to the First Year Experience program.
Designed resources for incoming students, planned semester events, and gathered feedback surveys to measure the effectiveness of the FYE Program.
Managed social media networks to share updates, resources, and event reminders to FYE students.
El Centro, Chabot College
Hayward, CA
Outreach Specialist
07.2017 - 12.2017
Job overview
Provided bi-lingual advising to Latinx/a/o and low-income students on topics such as general education, matriculation completion, academic probation, registration support, and overall student services and resources.
Coordinated the center's event services including creating event agendas, coordinating staffing, ordering food, and maintaining quality controls; including Raza College Day, Academic Probation workshops, Summer Bridge, Math Jam Celebration, and La Bienvenida.
Collaborated with special programs, general counseling, and outreach specialists across departments in targeted outreach efforts to increase the academic success of Latinx/a/o students on campus.
Supervised 10 Student Peer Advisors; offered quarterly training in regards to offering quality student support and scope of practice in supporting Latinx/a/o students.
Developed presentation packages; proofread and edited correspondences, letters, and outreach-related promotional materials.
Student Services, Chabot College
Hayward, CA
Student Peer Advisor
05.2014 - 12.2016
Job overview
Served as a front desk representative of Student Services, Transfer Center, and Counseling and answered general questions of all guests.
Aided students in making appointments with university representatives and/or workshops.
Prepped conference rooms for workshops and orientations.
Provided targeted outreach to Lincoln Continuation High School by facilitating workshops regarding application, financial aid, special program, learning communities, clubs, and Math/English assessment preparation.
Attended Peer Advisor trainings to build awareness of serving a diverse population and learn of all the student service resources available.
Trained and provided work directions to other Peer Advisors as needed.
Academic Counselor -Full-Time at Fresno City College, General Counseling DepartmentAcademic Counselor -Full-Time at Fresno City College, General Counseling Department