Jasmine Garvin
North Augusta,US
Summary
A hard working customer service specialist that enjoys making people happy and being sure that the job is done efficiently. Determined to be the best worker I can be at the job. A great team player and a fun worker to be around.
Overview
5
5
years of professional experience
Work History
PCT
Doctors Hospital
Augusta, GA
12.2023 - Current
- Check blood sugars.
- Performed vital signs such as pulse rate, respiration rate, and blood pressure.
- Monitored food consumption levels.
- Reported changes in patient conditions to registered nurse.
- Transported residents when needed.
- Answered patient call lights and responded to requests.
- Documented patient care services.
- Gave excellent customer service skills when interacting with patients, families and guests.
- Assisted patients with bathing and dressing to promote personal hygiene.
- Did labs on the night shift.
Resident Assistant/CNA
Sodalis
Augusta, GA
02.2023 - Current
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Transported residents to activities and meals.
- Aided residents with walking or walker, cane and wheelchair use.
- Do activities with the residents to help them get out more
- Welcomed new residents and assisted with community adjustment.
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Team Lead
Sprint
North Augusta, SC
05.2022 - 12.2022
- Cleaned the store and stocked the shelves.
- Helped the manager price the items in store.
- Greeted customers with a smile at the door.
- Processed payments with cash register and credit card machines.
- Checked expiration dates on products to ensure freshness.
- Prepared daily records of food and gas sales and balanced register drawers.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Collected payments for dispensed gas and tendered change or receipts to customers.
Carhop/Team Lead/Cook
Sonic
North Augusta, SC
01.2019 - 03.2022
- Verified orders and bagged items for easy transport.
- Completed opening, closing and shift change tasks.
- Took orders, prepared foods and processed payments.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Reported issues with customers and orders to supervisors.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Independently resolved customer concerns to correct problems.
- Kept customer and food preparation areas clean and well-organized.
Education
CNA License - Healthcare
Healthcare Resources
Augusta,GA05.2024
Basic Life Support - Healthcare
Healthcare Resources
Augusta,GA10-2023
High School Diploma -
North Augusta High School
05.2021
Skills
- Customer Service
- Guest Satisfaction
- Attention to Detail
- Staff Training
- Maintaining confidentiality
- Patient Care
- Compassionate communication
- Quick problem solver
- Responding to emergencies
- Adaptable
Timeline
PCT
Doctors Hospital
12.2023 - Current
Resident Assistant/CNA
Sodalis
02.2023 - Current
Team Lead
Sprint
05.2022 - 12.2022
Carhop/Team Lead/Cook
Sonic
01.2019 - 03.2022
CNA License - Healthcare
Healthcare Resources
Basic Life Support - Healthcare
Healthcare Resources
High School Diploma -
North Augusta High School