Jasmine George
Orlando,FL
Summary
Dynamic Sales Professional & Travel Consultant with 8+ years of experience in sales and customer service, adept at managing high-volume inbound calls and crafting personalized travel experiences. Proven ability to exceed sales targets and enhance team performance, with key skills in negotiation, time management, and communication. Passionate about delivering exceptional service to drive client satisfaction and business growth. Experience in fields from timeshare, travel and fine art, high end portrait sales.
Overview
8
8
years of professional experience
Work History
Remote Art Director
Rebecca Rose Fine Portraits
08.2024 - Current
- 25 appointments per week. Closed $125,000 October-December 2024.
- Lead virtual portrait photography sessions via Zoom, specializing in high-end, custom portraits for couples, families, and individuals, from consultation to final delivery of polished images.
- Implemented artistic vision to give images purpose and meaning
- Close high end transactions
- Solved customer challenges by offering relevant products and services.
Sales Team Supervisor
Bluegreen Vacations
01.2024 - 07.2024
- Lead sales team to consistently meet and exceed targets, boosting monthly sales from 210 to 255 deals through training and coaching sales team
- Managed escalated calls, resolving customer issues effectively, up-selling and closing deals by maintaining a supportive environment for team of 7 sales agents
Travel Consultant Sales
Leisure Gateways
08.2023 - 03.2024
- Managed 20-30 calls a day with incoming/outgoing calls, emails, faxes.
- Communicate vacation offers and manage reservations, ensuring compliance and accuracy
- Ensure secure online transactions, protect sensitive financial information
- Facilitated custom travel package sales through personalized calls for resorts, domestic and international airline tickets and cruises while consistently meeting sales targets
- Supported and trained colleagues in finalizing sales, enhancing overall team success and customer happiness
Server
The Waterfront
03.2022 - 10.2023
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient reservation management
- Communicated orders between guests and kitchen staff, enhancing dining experience flow
- Assisted in closing procedures, maintaining operational readiness for next shifts
- Provided attentive customer service, managing multiple tables to ensure guest satisfaction
- Implemented upselling strategies, contributing to revenue growth and efficient cash management
- Handled simultaneous orders, enhancing dining experiences and maintaining high service standards
Remote Travel Consultant
J2G Travel
02.2018 - 08.2023
- Providing high level of customer service in a high volume inbound and outbound call servicing environment
- Ensured secure online transaction processes, protecting client financial information
- Coordinated travel arrangements, ensuring positive experiences with complex itineraries
- Tours of city, group rates, hotel + resorts, rental cars, airline tickets and cruises
- Resolved technical issues on booking website, enhancing user experience and efficiency
- Executed marketing strategies on Facebook, driving engagement and increasing sales
- Fostered strong relationships with travel partners, negotiating favorable rates and exclusive packages to enhance client travel experiences
Membership Specialist + Receptionist
Massage Envy
04.2017 - 02.2018
- Scheduled appointments and provided customer service, ensuring smooth booking in-person and via phone
- Boosted membership and gift card sales, creating a welcoming atmosphere for all guests
- Handled service upgrades, enhancing customer satisfaction and retention
- Maintained organized scheduling system, reducing booking errors and improving efficiency
Seasonal Selling Ambassador
Macy's
09.2016 - 01.2017
- Collaborated with team to achieve sales targets, contributing to overall business growth
- Enhanced customer service through seasonal promotions, driving significant sales growth
- Optimized employee schedules, ensuring efficient store operations and improved staff productivity
- Implemented promotional strategies, resulting in increased customer engagement and satisfaction
Education
Associates Degree -
Polk State College
Lakeland, FL05.2018
High School Diploma -
Strawberry Crest High School
Plant City, Florida06.2016
Skills
- Leadership
- Upselling
- Negotiation
- Administrative Experience
- Time Management
- Relationship Management
- Sales Support
- Communication
- Closing Sales
- Client Relations
- Travel Logistics
- Complex Problem Solver
Personal Information
Title: Travel Consultant
Timeline
Remote Art Director
Rebecca Rose Fine Portraits
08.2024 - Current
Sales Team Supervisor
Bluegreen Vacations
01.2024 - 07.2024
Travel Consultant Sales
Leisure Gateways
08.2023 - 03.2024
Server
The Waterfront
03.2022 - 10.2023
Remote Travel Consultant
J2G Travel
02.2018 - 08.2023
Membership Specialist + Receptionist
Massage Envy
04.2017 - 02.2018
Seasonal Selling Ambassador
Macy's
09.2016 - 01.2017
Associates Degree -
Polk State College
High School Diploma -
Strawberry Crest High School
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