Jasmine Giglio

Successfully provided administrative assistance to C-suite executives, as well as comprehensive HR executive support.

• Provided direct support to the COO/CSO by coordinating meetings & events, handling confidential communications, managing CSO client invoicing and billing, expense tracking and keeping up-to-date documentation on client specific compliance.
• Demonstrated calendar management skills to optimize executive's time and prioritize tasks effectively.
• Prepared and proofread reports and correspondence to maintain consistent quality and professionalism.
• Proactively anticipated and addressed executives' needs, ensuring seamless operations and maximizing productivity.
• Proficiently managed data by ensuring accuracy and efficiency in processing large volumes of HR and accounting data.
• Worked directly with accounting to track down payment of client invoices, as well as analyze AR/AP data to assist with reconciliations.
• Demonstrated expertise in payroll management by learning the entire payroll process in just two weeks and successfully running it on my own. Accurately processing employee payments and monthly commissions, and resolving payroll-related issues. Kore1 has over 300 employees.
• Facilitated employee training and development initiatives by creating training modules to enhance team productivity and morale. Continued training and coaching for over 5 employees on all HR and payroll functions.
• Conducted new hire onboarding for a multitude of companies contracted under Kore1 by properly preparing and sending employee documents and staying in compliance with state and national laws.
• Led system implementation efforts, overseeing proper data migration
• Helped organize and execute events by managing logistics and vendor relationships
• Facilitated seamless communication across departments, ensuring effective collaboration and timely responses.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Registration Coordinator (ending position) October 2013 - August 2015

• Provide excellent customer service for registration issues for all field inquiries (phone, email, and Help Desk) including responsibility for data integrity through external correspondence
• Coordinate and manage meeting registrations and membership data including compiling reports and summaries and working with specialists in charge of meeting events
• Oversee and assist on data entry of meetings. Reconcile orders, verify entries, process discrepancies and make independent decisions to interface with accounting and process corrections
• Have knowledge of the camp facilities to provide accurate information for all members wanting to attend camp

Data Entry Associate (temp to hire - starting position) March 2013 - October 2013

• Responsible for data entry of membership registrations via paper input as well as credit card registrations using the eBiz system
• Respond to assigned Help Desk inquiries
• Organizing paper registrations with payments for accounting processing
• Assist internal staff with help regarding registration
  

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained the cleanliness of the ice cream shop.
• Assist in restocking replenishing supplies
• Assist with opening and closing duties as required

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Created and maintained databases to track and record customer data.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed filing system, entered data and completed other clerical tasks.
• Volunteered to help with special projects of varying degrees of complexity.
• Assign leads to sales reps and input all qualified leads into our system database via ACT
• Generate monthly sales reports for CEO and COO