Jasmine Glover
Summary
Results-driven Operations Manager with extensive experience specializing in talent allocation management and analytical problem solving. Led strategic initiatives that standardized procedures, resulting in a 20% increase in productivity and enhanced team collaboration. Proven ability to improve recruitment processes and boost employee morale through innovative solutions and efficient time management. Career ambitions include leveraging operational expertise to drive further organizational success.
Overview
7
7
years of professional experience
Work History
Operations Manager
Hire Dynamics
Duluth
01.2017 - 03.2020
- Managed daily functions by leading strategic initiatives to meet business objectives.
- Provided best practices of coaching up to the director level.
- Resolved conflicts between departments or personnel using sound judgment to maintain a harmonious work environment.
- Conducted identification, screening, and interviewing of prospective employees.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Guided on labor law compliance issues, such as FMLA, ADA, and Title VII. Enforced federal, state, local, and company rules for safety and operations.
- Oversaw financial management, budget management, accounting, and payroll activities.
- Enhanced morale through the development of employee recognition and reward systems.
Staffing Specialist
Hire Dynamics
Duluth
01.2016 - 01.2018
- Managed the offer process, including salary negotiations, background checks, drug screens, and reference checks.
- Analyzed organizational plans and objectives to determine recruiting requirements.
- Collaborated with other recruiters on large-scale projects requiring multiple resources.
- Guided internal teams on industry-specific recruiting policies and procedures.
- Ensured compliance with all applicable laws related to recruitment practices.
- Created reports for management regarding recruitment activities and performance metrics.
- Implemented diversity recruiting strategies to promote an inclusive workplace.
Branch Manager
Dompatci Management Solutions
Atlanta
12.2014 - 01.2016
- Directed daily branch operations, including customer service, human resources, sales, and marketing activities.
- Monitored compliance with regulations to safeguard against penalties and legal actions.
- Established strong working relationships with external partners such as vendors and suppliers.
- Participated in community events to promote brand awareness.
- Organized professional development programs for employees at all levels of the organization.
- Led management of recruitment processes.
- Created innovative approaches to attract top talent.
- Established strong, long-term partnerships within the client and candidate community.
- Directed and motivated team to achieve their full potential, enhancing branch profitability.
Ops Manager
Dompatci Management Solutions
Atlanta
06.2013 - 11.2014
- Fostered a collaborative culture among staff.
- Recorded staffing levels, payroll expenses, inventory quantities, and purchasing activities precisely.
- Oversaw recruiting team operations and evaluated performance metrics.
- Maintained detailed records of recruitment data for accurate tracking.
- Evaluated recruitment platforms to identify optimal solutions for organizational requirements.
- Evaluated alternative methods for advertising positions.
- Conducted regular training sessions on safety protocols, operational procedures, and product knowledge for team members across all departments.
- Oversaw the development of new products from concept through launch; monitored progress at each stage of the process ensuring quality standards were met.
- Managed multiple projects simultaneously while adhering to tight deadlines and budgets.
- Recommended ways to improve our employer brand.
- Coordinated with department managers to forecast future hiring needs.
- Collaborated with cross-functional teams to develop innovative solutions that improve operational flow and reduce errors or inefficiencies.
- Ensured compliance with local laws and regulations related to health, safety, and environmental protection, as well as company policies regarding employee conduct.
- Ensured compliance with federal, state, and local employment laws.
- Facilitated the development of performance management frameworks involving goal-setting methodologies, evaluations, and improvement strategies.
Recruiter
Dompatci Management Solutions
01.2013 - 06.2013
- Established recruiting requirements by studying organization plans and objectives, meeting with managers to discuss needs
- Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites, providing organization information, opportunities, and benefits, making presentations, maintaining rapport
- Determined applicant requirements by studying job description and job qualifications
- Attracted applicants by placing job advertisements, contacting recruiters, using newsgroups and job sites
- Determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements
Coordinator
Dompatci Management Solutions
Atlanta
10.2012 - 01.2013
- Evaluated guest experience in all profit centers, and recommended increasing revenue and guest experience.
- Developed a sustainable recruiting strategy based on our goals and needs.
- Determined the effectiveness and success of current recruiting plans and strategies.
- Built talent networks to find qualified, active, and passive candidates.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents, and project timelines.
- Facilitated communication between different departments to resolve issues quickly.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH01-2027
Skills
- Analytical Problem Solving
- Situational Adaptability
- Collaborative Team Member
- Effective Time Management
- Innovative Solutions Creation
- Talent Allocation Management
Locations
- Duluth, Duluth, GA, 30096
- Atlanta, Atlanta, GA, 30301
References
References available upon request.
Timeline
Operations Manager
Hire Dynamics
01.2017 - 03.2020
Staffing Specialist
Hire Dynamics
01.2016 - 01.2018
Branch Manager
Dompatci Management Solutions
12.2014 - 01.2016
Ops Manager
Dompatci Management Solutions
06.2013 - 11.2014
Recruiter
Dompatci Management Solutions
01.2013 - 06.2013
Coordinator
Dompatci Management Solutions
10.2012 - 01.2013
Bachelor of Science - Human Resources Management
Southern New Hampshire University
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