Passionate Pet Stylist with two years of experience grooming and styling household pets. Kind, gentle professional with in-depth knowledge of handling animals of various breeds, sizes, and temperaments. Enthusiastic individual dedicated to the health and well-being of pets.
Overview
4
4
years of professional experience
Work History
Pet Stylist
Petco Animal Supplies Stores Inc.
11.2022 - Current
Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
Followed effective process for bathing and grooming dogs.
Developed strong relationships with clients, building trust in the quality and consistency of grooming services provided.
Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
Manager
Petco Animal Supplies Stores Inc.
09.2020 - 11.2022
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assisted with the training of new interns, sharing expertise to improve overall team performance in animal care tasks.
Built positive relationships with colleagues across multiple departments, fostering a collaborative work environment that prioritizes animal welfare and conservation goals.