Jasmine Gonzalez
Inglewood,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Accounting Administrative Assistant
Field Fresh Foods
Gardena, CA
05.2023 - 03.2026
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Provided excellent customer service when liaising with vendors or clients regarding billing inquiries or account discrepancies resolution efforts efficiently.
- Improved invoice processing efficiency through careful review, accurate data entry, and timely follow-up on outstanding payments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Administrative Assistant
Law Offices of Peyman & Rahnama
Culver City, CA
05.2020 - 05.2023
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Prepared drafts of forms, letters and agreements for legal staff use.
- Scheduled and coordinated meetings between legal teams and clients.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Created and submitted weekly legal summary to managers, covering current cases, records requests and collections statuses.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Organized weekly staff meetings and logged minutes for corporate records.
Physical Therapist Aide
Advanced Dynamic Therapies
Inglewood, CA
10.2016 - 05.2020
- Documented each patient case with updates in computer system.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
- Communicated with physicians to provide updates on patient care.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Answered questions from patients via email, phone and in person.
- Worked in acute care setting and created individualized exercise programs for patients.
- Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Checked patient insurance, demographic and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Physical Therapy Aide
Ladera Physical Therapy
Inglewood, CA
02.2014 - 10.2016
- Documented each patient case with updates in computer system.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Reviewed journals and various recourse actions to collect information on treatment and therapies for multiple conditions.
- Provided in-home therapeutic treatments to patients after hip replacement surgery.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Administered massages and traction to relieve pain, improve comfort levels and decrease or prevent deformity or crippling.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic and health history to keep information current.
- Completed patient referrals to other medical specialists.
Education
Associates Degree - Kinesiology
El Camino College
Torrance, CA2016
Diploma -
Hawthorne High School
Hawthorne, CA06.2011
Skills
- Medical Scheduling
- Office Management
- EMR Systems
- Microsoft Outlook
- Medical Records
- Customer Service
- Database Management
- Patient Scheduling
- Accounting software proficiency
- Multitasking and time management
- Teamwork and collaboration
- Invoice processing
Languages
Spanish
Native or Bilingual
Timeline
Accounting Administrative Assistant
Field Fresh Foods
05.2023 - 03.2026
Administrative Assistant
Law Offices of Peyman & Rahnama
05.2020 - 05.2023
Physical Therapist Aide
Advanced Dynamic Therapies
10.2016 - 05.2020
Physical Therapy Aide
Ladera Physical Therapy
02.2014 - 10.2016
Diploma -
Hawthorne High School
Associates Degree - Kinesiology
El Camino College