Jasmine Goodlett
Cullman,AL
Summary
Driven Office Manager and culinary professional with a proven track record at Bird Dog and Company, enhancing customer relations and streamlining office operations. Excelled in administrative support, customer service, and financial record accuracy, achieving significant improvements in client satisfaction and operational performance. Demonstrates commitment to maintaining high-quality standards in all tasks.
Overview
8
8
years of professional experience
Work History
Office Manager
Bird Dog and Company
Cullman , Alabama
07.2021 - 03.2024
- Made bids on loads and maintained a great relationship with the customers.
- Coordinated all administrative tasks from dispatching to ordering office supplies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Chef
Whole Foods Market
Birmingham, Alabama
10.2019 - 04.2021
- Prepared dishes for the hot bar as well as the take and bake meals menu.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, and organic produce as well as maintaining the proper logs for those protocols.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
- Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
Bakery Chef
Lassens Natural Food And Vitamins
Fresno, CA
04.2018 - 03.2019
- Consistently met tight deadlines for high-volume orders without compromising quality.
- Maximized freshness of baked products through careful scheduling of production times.
- Regularly reviewed customer feedback to identify areas for improvement in product offerings or service levels.
- Maintained a clean and organized kitchen, adhering to strict health and safety standards.
- Cultivated a positive work environment that fostered creativity, collaboration, and teamwork among staff.
- Complied with health and safety codes to protect staff and customers.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Replenished bakery items in display cases.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Produced consistently high-quality baked goods for customers.
Customer Service/ Dispatch Assistant
B and B Transport
Fresno, CA
08.2016 - 12.2016
- Maintained accurate records of dispatch activities, ensuring timely delivery of goods and services.
- Provided administrative support to the dispatch team, including maintaining organized documentation systems for easy reference.
- Tracked trucks and logged temperatures along with all updates in company software.
- Provided exceptional customer service to clients by addressing inquiries or concerns promptly and professionally.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Diploma -
Holly Pond High School
Holly Pond, ALCalhoun Community College
Tanner, ALSkills
- Customer Service
- Office Management
- Office Administration
- Data Entry
- Customer Relations
- Billing
- Administrative Support
- Clear oral/written communication
- Scheduling Coordination
Timeline
Office Manager
Bird Dog and Company
07.2021 - 03.2024
Chef
Whole Foods Market
10.2019 - 04.2021
Bakery Chef
Lassens Natural Food And Vitamins
04.2018 - 03.2019
Customer Service/ Dispatch Assistant
B and B Transport
08.2016 - 12.2016
Diploma -
Holly Pond High School
Calhoun Community College
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