Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine Goodman

League City

Summary

Experienced customer service consultant who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer care to build loyalty and create a positive experience. Highly organized and proficient at time management.

Overview

6
6
years of professional experience

Work History

Customer Service Consultant

Toyota Financial Services
02.2020 - 01.2025
  • Addressed customer inquiries, ensuring resolution and customer satisfaction.
  • Maintained and managed client financial accounts, accurately documenting interactions and requests.
  • Managed a high volume of inbound and outbound calls, utilizing call management systems and web-based platforms for efficient communication.

Sales Associate

Macy's Department Store
09.2018 - 02.2020
  • Provided excellent customer service and assisted customers with merchandise and product selection.
  • Assisted customers on the sales floor and operated cash registers.
  • Maintained store presentation and cleanliness, contributing to a welcoming shopping environment.
  • Successfully stocked and organized merchandise in a timely manner.

Education

Associate of Arts - Kinesiology

Houston Community College
Houston, TX
12.2023

High School Diploma - undefined

Texas Connections Academy
Houston, TX
05.2018

Skills

  • Customer service
  • Complaint resolution
  • Microsoft outlook
  • Inbound and outbound calling
  • Sales expertise
  • Payment processing

Timeline

Customer Service Consultant

Toyota Financial Services
02.2020 - 01.2025

Sales Associate

Macy's Department Store
09.2018 - 02.2020

High School Diploma - undefined

Texas Connections Academy

Associate of Arts - Kinesiology

Houston Community College

Similar Profiles

CREATE PROFILE