Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
STNA (State Tested Nursing Assistant)
ShiftMed
03.2022 - Current
Assisted patients in daily activities, promoting their independence and dignity.
Assisted with patient transfer and ambulation.
Kept accurate records of patients' care, condition, and progress.
Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Demonstrated adaptability by caring for a diverse range of patients with varying needs.
STNA (State Tested Nursing Assistant)
Clipboard Health
03.2022 - Current
Assisted patients in daily activities, promoting their independence and dignity.
Assisted with patient transfer and ambulation.
Kept accurate records of patients' care, condition, and progress.
Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Demonstrated adaptability by caring for a diverse range of patients with varying needs.
STNA (State Tested Nursing Assistant)
Berea Alzheimer's Care Center
12.2023 - 03.2024
Assisted patients in daily activities, promoting their independence and dignity.
Assisted with patient transfer and ambulation.
Kept accurate records of patients' care, condition, and progress.
Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Demonstrated adaptability by caring for a diverse range of patients with varying needs.
STNA (State Tested Nursing Assistant)
Aristocrat Berea Healthcare and Rehabilitation
05.2023 - 10.2023
Assisted patients in daily activities, promoting their independence and dignity.
Assisted with patient transfer and ambulation.
Kept accurate records of patients' care, condition, and progress.
Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Demonstrated adaptability by caring for a diverse range of patients with varying needs.
Customer Service Operations
Farmers Insurance Group
11.2018 - 06.2021
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Server
Cooper's Hawk Winery & Restaurants
11.2018 - 06.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.