Summary
Overview
Work History
Education
Skills
Websites
Locations
Awards
Projects
Summary - Why You Should Hire Me
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Jasmine Graciano

Waterford,CT

Summary

Computer Science Engineering student passionate about developing impactful tech solutions. Creator of Safe Haven Alerts Web App, leveraging React.js, Google API, and backend integration for real-time safety alerts.

A fast learner and problem solver, skilled in Python, Java, C++, JavaScript, MySQL, and Linux, with experience in software development, system optimization, and UI/UX design.

Expertise in process improvement, project management, and data analysis to enhance efficiency. Recognized for leadership, strategic thinking, and innovation, with strong communication, collaboration, and initiative.

Passionate about engineering and technology, eager to contribute to a company that values innovation, efficiency, and advancement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Student Worker

Southern Connecticut State University Bookstore
New Haven, CT
02.2024 - Current
  • Responded to emails promptly, addressing student needs and concerns professionally.
  • Organized and maintained office files and records.
  • Directed calls, provided customer support, and assisted with inquiries.
  • Delivered important documents across departments and supported faculty projects.
  • Assisted visitors, led them to classrooms, and managed conference room access.
  • Provided administrative support, including filing, photocopying, and mail distribution.
  • Offered technical support and instructional assistance to students.
  • Developed documents for events such as orientation programs, workshops, and seminars.
  • Maintained strong working relationships with staff and management to ensure smooth operations.

Computer Helpdesk Technician

Positive Vibes Pilates
Waterford, CT
07.2024 - 08.2024
  • Assisted clients with class check-ins, membership purchases, and app setup.
  • Guided users on navigating the Pilates schedule and booking system.
  • Managed customer inquiries via phone and email, providing prompt support.
  • Diagnosed system errors, identified network issues, and provided troubleshooting.
  • Created documentation for technical support and system performance tracking.
  • Maintained records of data transactions and installation activities.
  • Ensured smooth daily operation of computer systems and customer service processes.
  • Built strong client relationships to enhance user experience and satisfaction.

Retail Sales Associate

Guess Factory Outlet
Mashantucket, CT
05.2020 - 02.2023
  • Managed inventory levels to ensure optimal stock availability.
  • Arranged merchandise displays to highlight new styles and boost sales.
  • Processed transactions, including sales, payments, and issuing receipts.
  • Assisted customers with product inquiries and locating merchandise.
  • Opened and closed cash registers, balancing drawers and managing charge slips.
  • Handled returns, exchanges, and customer complaints professionally.
  • Applied discounts, calculated pricing, and ensured accurate transactions.

Camp Counselor

Camp Dash Summer Program
Waterford, CT
07.2019 - 08.2019
  • Led creative activities for children of all ages.
  • Coordinated and supervised group activities for campers and counselors.
  • Ensured camper safety in various outdoor settings.
  • Maintained relationships with parents and guardians, providing updates and addressing concerns.

Videography and Photography Assistant

Create Line Photo Video & Graphic Arts
New London, CT
06.2018 - 08.2018
  • Provided technical support and troubleshooting during shoots.
  • Assembled and set up photographic equipment, cameras, and tripods.
  • Conducted studio and on-location photography sessions, adjusting for lighting conditions.
  • Directed models and subjects to capture ideal expressions and poses.
  • Ensured safety precautions were followed at various shooting locations.
  • Set up lights, backdrops, and props for shoots and events.
  • Tested and maintained equipment to ensure proper functionality.
  • Captured and edited videos during live events.

Education

Bachelor of Science - Computer Science Engineering

Southern Connecticut State University
New Haven, CT
05.2025

High School Diploma -

Waterford High School
Waterford, CT
06.2020

Skills

  • Python
  • Java
  • C
  • JavaScript
  • HTML
  • CSS
  • MySQL
  • Linux
  • RStudio
  • Haskell
  • JQuery
  • Reactjs
  • Google API
  • GitHub
  • Visual Studio
  • Terminal
  • Console
  • Discord
  • Leadership
  • Problem-solving
  • Teamwork
  • Adaptability
  • Bilingual (fluent in Spanish)
  • Customer service
  • Team collaboration
  • Communication skills
  • Excel spreadsheets
  • Software development
  • Time management
  • Problem solving

Locations

  • Waterford, CT, 06385
  • New Haven, CT, 06515

Awards

  • Connecticut Seal of Biliteracy, 2020, Recognized for fluency in English and Spanish.
  • Dean's List, Spring 2023, Achieved a GPA of 3.5 or higher.
  • High Honors, Grades 9, 11, and 12, Earned a 90+ overall grade average each quarter.
  • Sportsmanship Award, 2015, Recognized for leadership, determination, and teamwork.

Projects

Capstone Project - Website Development for World Languages & Literature Department, Collaborating with a team to design and implement department website improvements., Meeting with clients to gather requirements, integrate new features, and enhance user experience. 

Safe Haven Alerts Web App (Immigration Support Application) - I developed a React-based web mapping application to provide real-time alerts for New Haven County's immigrant communities., Features include ICE alerts, police activity, safety updates, and community resources using Google API., Built the front end using React.js, CSS, and the back end with React.js as the framework., Designed with user accessibility in mind to help underserved communities receive timely alerts.

Summary - Why You Should Hire Me

  • Innovative Thinker & Solution-Oriented Developer: I don't just write code-I create solutions. My Safe Haven Alerts Web App exemplifies how I leverage technology to solve real-world problems and help underserved communities. I am passionate about designing software that makes a tangible impact.
  • Self-motivated & Adaptable: While I may not have years of industry experience, I thrive in fast-paced environments and learn quickly. Whether it's learning a new programming language, tackling a complex algorithm, or adapting to unfamiliar tools, I approach challenges with a growth mindset and determination.
  • Creative Problem-Solver & Critical Thinker: I have developed automation scripts, streamlined processes, and built projects from scratch. I don't shy away from complex challenges. I break them down logically, analyze solutions, and iterate until I achieve the best outcome.
  • Team Player with Leadership Potential: From leading group projects to supporting clients in a help desk role, I am an effective communicator who values collaboration. I am cooperative and open to feedback and ready to step up and take initiative when needed.
  • Passionate About Engineering & Impact-Driven Technology: My work isn't just about technical skills-it's about creating meaningful technology. I am eager to grow with a company that values innovation, efficiency, and making a difference.

Affiliations

Volleyball School Activity, Waterford High School, Waterford, CT

Team player, August 2016- November 2019

  • I participated in a school activity for all 4 years, where I was a team player and leader for my teammates.

National Art Honor Society, Waterford High School, Waterford, CT

Member, October 2019-June 2020

  • Participated in fundraising and created projects for the community.

Clark Lane Middle School Volleyball Club, Waterford, CT

Helper/Member October 2018- November 2018

  • I have helped students learn techniques, leadership, and the ability to work with teammates.

Accomplishments

Waterford Pre-teen Basketball, New London, CT

Sportsmanship Award - February 2015

  • I was awarded a sportsmanship award because of my leadership skills, determination, and never giving up on myself or my teammates.

Waterford High School, Waterford, CT

National Art Honor Society - Grade 12

  • I was selected to be part of the Honor Society for demonstrating my highest quality in art and helping our community.

Waterford High School, Waterford, CT

Athletic Award Volleyball -Grades 9, 10, 11, and 12

  • I was awarded this certificate for participating in the Girl's JV and Varsity Volleyball Team all four years. (2016-2020).

Southern Connecticut State University, 501 Crescent Street, New Haven, CT

The Dean’s List - Junior Year Spring 2023

  • I was awarded this award for earning a place on the dean’s list for achieving a GPA of 3.5 and over.

Certification

Waterford High School, Waterford, CT

High Honors Certificate - Grades 9, 11, and 12

  • I have an overall average of 90 or more each quarter for all my grades.

Waterford High School, Waterford, CT

Connecticut Seal Of Biliteracy - 2020

  • The Connecticut State Seal of Biliteracy was created to acknowledge high school graduates from public schools who have mastered English and at least one additional language. I took the test, passed, and earned the Seal of Biliteracy.

Languages

Spanish
Full Professional

Timeline

Computer Helpdesk Technician

Positive Vibes Pilates
07.2024 - 08.2024

Student Worker

Southern Connecticut State University Bookstore
02.2024 - Current

Retail Sales Associate

Guess Factory Outlet
05.2020 - 02.2023

Camp Counselor

Camp Dash Summer Program
07.2019 - 08.2019

Videography and Photography Assistant

Create Line Photo Video & Graphic Arts
06.2018 - 08.2018

Bachelor of Science - Computer Science Engineering

Southern Connecticut State University

High School Diploma -

Waterford High School
Jasmine Graciano