Jasmine Grant
Sylvester,GA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Caregiver
Self Employed Web
Lexington, Kentucky
02.2022 - 06.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Drove clients to doctors' appointments and social outings.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Consulted with client care team to continually update care plans.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Instructed family members on how to provide bedside care.
Assistant General Manager
Qdoba
Lexington , KY
05.2020 - 07.2022
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Analyzed financial data and prepared reports for senior management.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Evaluated current processes within the store environment to identify areas of improvement.
- Collaborated with other departments within the organization to coordinate projects.
- Prepared weekly schedules for staff members based on their availability.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Oversaw payroll preparation and administration for staff.
- Helped team develop specialized projects, events and promotions.
- Met business targets with streamlined operations strategies.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
General Manager
Domino's Pizza
Lexington , KY
03.2012 - 06.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Designed sales and service strategies to improve revenue and retention.
- Developed service and sales strategies to improve retention and revenue.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Caregiver
Morning Pointe Assisted Living
Lexington, Kentucky
04.2018 - 10.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Warehouse Worker
Amazon
Lexington, Kentucky
08.2018 - 12.2018
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Processed returns of defective merchandise as required.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Examined packages and goods for damage and notified vendors of replacement needs.
Warehouse Worker
UPS
Lexington , KY
10.2015 - 12.2015
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
Delivery Driver
Jimmy John's Franchise
Lexington , KY
01.2009 - 03.2012
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Education
GED -
Big Sandy Community And Technical College
Prestonsburg, KY03-2008
Skills
- Progress Documentation
- Behavioral Management
- Mobility Assistance
- Patient Companionship
- Basic Housekeeping
- Meal Preparation
- ADL Assistance
- HIPAA Compliance
- Compassionate client care
- Hoyer Lifting Equipment
- PPE Usage
- Strong Ethics
- Emotional Support
- Problem-Solving
- Daily living assistance
- COVID-19 Safety Policies
- Elderly Care
- Relationship Building
- Direct Patient Care
- First aid and safety
- Dementia Care
- Compassionate communication
- Case Management
- Compassionate Care
- Respectful and Compassionate
- Time Management
- Housekeeping
- Behavior redirection
- Flexible Schedule
- Personal Hygiene Assistance
- Multitasking and Organization
- Special Needs Care
- Appointment Scheduling
- Report Generation
- Call Management
- Data Collection
- Paperwork Processing
- Scheduling
- Data Entry
- Inbound and Outbound Calling
- Complaint resolution
- Microsoft Outlook
- Grammar
- High-energy attitude
- Dispute Resolution
- Client Relations
- Conflict Resolution
- Microsoft Office expertise
- Typing [Number] WPM
- Staff Training
- Minute Taking
- Filing
- Follow-up skills
- Team Development
- Computer Proficiency
- In-store support
- Sales expertise
- Microsoft Office Suite
- Typing proficiency
- Microsoft Excel
- Critical Thinking
- Customer Service
- Positive and professional
- Quality Control
- Proofreading
- Research
- Order review
- Food assembly
- Inventory Control
- Safe Food Handling
- Grilling
- Food Storage
- Fast-Paced Environment
- Staff Training and Development
- Food handling standards
- Team Oriented
- Hospital standards
- Quick Learner
- Knife use
- Cleaning and sanitation
- Food safety knowledge
- Working Quickly
- Productivity and Efficiency
- Plating and Portion Control
- Interpersonal Skills
- Patient Relations
- Covid-19 Safety Protocols
- Cooking procedures
- Time management proficiency
- Food Production Scheduling
- Cross-Functional Teamwork
- Working with Diverse People
- Plating and presentation
- Buffet Management
- Complex Problem-Solving
- Positive Attitude
- Patient Care
- Food Preparation
- Basic Mathematics
- Proper food temperatures
- Cash Register Operation
- Attention to Detail
- Food and Safety Standards
- Strong Work Ethic
- ServSafe Certification
- Menu item familiarity
- Cash handling experience
- Food allergy awareness
- Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver
Self Employed Web
02.2022 - 06.2024
Assistant General Manager
Qdoba
05.2020 - 07.2022
Warehouse Worker
Amazon
08.2018 - 12.2018
Caregiver
Morning Pointe Assisted Living
04.2018 - 10.2020
Warehouse Worker
UPS
10.2015 - 12.2015
General Manager
Domino's Pizza
03.2012 - 06.2022
Delivery Driver
Jimmy John's Franchise
01.2009 - 03.2012
GED -
Big Sandy Community And Technical College