Jasmine grantling
milton,ga
Overview
9
9
years of professional experience
Work History
Pet Hotel Associate
PetSmart
Suwanee, GA
04.2024 - 07.2024
- Greeted customers and their pets warmly upon arrival.
- Provided detailed information to customers about the services offered at the pet hotel.
- Maintained cleanliness of kennels, play areas, and other common spaces in the pet hotel.
- Monitored health and behaviors of all animals staying at the pet hotel.
- Ensured safety protocols were followed when handling animals.
- Performed daily cleaning duties such as changing bedding, scrubbing cages, and washing dishes.
- Filled food bowls according to individual dietary needs of each animal guest.
- Provided enrichment activities for the animals to keep them mentally stimulated while they stayed at the pet hotel.
- Handled customer complaints professionally and efficiently.
- Conducted regular inspections of premises to ensure it meets safety standards.
- Responded promptly to emergency situations involving animals in a calm manner.
- Communicated effectively with management regarding any issues that arose during shifts.
- Trained new employees on proper caretaking techniques for pets in a hotel setting.
- Attended educational seminars related to animal care and safety practices.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
- Maintained clean and orderly play yards, kennels and cages.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Associate
Kroger
Milton, GA
09.2022 - 11.2022
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Cashier
Floor & Decor
Roswell, Georgia
03.2022 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped with purchases and signed customers up for rewards program.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted and balanced cashier drawers.
Warehouse Worker
atlanta light bulbs
Stone Mountain, GA
01.2018 - 09.2021
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Ensured safety protocols were followed at all times while operating machinery.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Investigated any reported problems regarding shipping errors or damages.
- Collaborated closely with other departments on special projects as needed.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Assisted in packaging and labeling of products for shipment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Used digital database to keep records of units and stock moved.
Cashier
Zaxby’s
Chamblee , GA
05.2015 - 08.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
GED -
Gwinnett Technical College
Alpharetta, GA12-2024
Skills
- Communication abilities
- Cleaning and sanitizing
- Conflict resolution abilities
- Creativity and Innovation
- Animal Training
- Customer Service
- Feeding
- Kennel disinfection
- Disease Prevention
- Decision-Making
- Maintain equipment
- Teamwork and Collaboration
- Excellent Communication
Timeline
Pet Hotel Associate
PetSmart
04.2024 - 07.2024
Store Associate
Kroger
09.2022 - 11.2022
Cashier
Floor & Decor
03.2022 - 06.2022
Warehouse Worker
atlanta light bulbs
01.2018 - 09.2021
Cashier
Zaxby’s
05.2015 - 08.2017
GED -
Gwinnett Technical College