Overview
Work History
Education
Skills
Timeline
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Jasmine grantling

milton,ga

Overview

9
9
years of professional experience

Work History

Pet Hotel Associate

PetSmart
Suwanee, GA
04.2024 - 07.2024
  • Greeted customers and their pets warmly upon arrival.
  • Provided detailed information to customers about the services offered at the pet hotel.
  • Maintained cleanliness of kennels, play areas, and other common spaces in the pet hotel.
  • Monitored health and behaviors of all animals staying at the pet hotel.
  • Ensured safety protocols were followed when handling animals.
  • Performed daily cleaning duties such as changing bedding, scrubbing cages, and washing dishes.
  • Filled food bowls according to individual dietary needs of each animal guest.
  • Provided enrichment activities for the animals to keep them mentally stimulated while they stayed at the pet hotel.
  • Handled customer complaints professionally and efficiently.
  • Conducted regular inspections of premises to ensure it meets safety standards.
  • Responded promptly to emergency situations involving animals in a calm manner.
  • Communicated effectively with management regarding any issues that arose during shifts.
  • Trained new employees on proper caretaking techniques for pets in a hotel setting.
  • Attended educational seminars related to animal care and safety practices.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Store Associate

Kroger
Milton, GA
09.2022 - 11.2022
  • Assisted customers with product selection, pricing and availability.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Operated scanning equipment for price checks and stock replenishment.
  • Performed daily opening and closing procedures for store operation.
  • Demonstrated excellent customer service skills at all times.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Cashier

Floor & Decor
Roswell, Georgia
03.2022 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted and balanced cashier drawers.

Warehouse Worker

atlanta light bulbs
Stone Mountain, GA
01.2018 - 09.2021
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Followed established guidelines for picking orders accurately.
  • Investigated any reported problems regarding shipping errors or damages.
  • Collaborated closely with other departments on special projects as needed.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Assisted in packaging and labeling of products for shipment.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used digital database to keep records of units and stock moved.

Cashier

Zaxby’s
Chamblee , GA
05.2015 - 08.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

GED -

Gwinnett Technical College
Alpharetta, GA
12-2024

Skills

  • Communication abilities
  • Cleaning and sanitizing
  • Conflict resolution abilities
  • Creativity and Innovation
  • Animal Training
  • Customer Service
  • Feeding
  • Kennel disinfection
  • Disease Prevention
  • Decision-Making
  • Maintain equipment
  • Teamwork and Collaboration
  • Excellent Communication

Timeline

Pet Hotel Associate

PetSmart
04.2024 - 07.2024

Store Associate

Kroger
09.2022 - 11.2022

Cashier

Floor & Decor
03.2022 - 06.2022

Warehouse Worker

atlanta light bulbs
01.2018 - 09.2021

Cashier

Zaxby’s
05.2015 - 08.2017

GED -

Gwinnett Technical College
Jasmine grantling