Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Graydon

Tifton,GA

Summary

Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.

Overview

7
7
years of professional experience

Work History

Merchandise Manager

Five Below
04.2024 - Current
  • Boosted sales performance by effectively managing merchandise assortments and inventory levels.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Assistant

Rainbow
06.2021 - 04.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Cash handling
  • Operating cash register
  • Hanging, tagging, and sensor clothing @ accessories

Store Manager

Rainbow Shops
06.2021 - 04.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.

General Store Manager

The Bin Spot
02.2019 - 03.2021

Store Manager

Cays Closet
01.2018 - 01.2019
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

High School Diploma -

Tift County High
Tifton, GA
05.2007

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Problem-solving
  • Highly motivated
  • Decision-making skill
  • Stockroom management
  • Friendly and outgoing
  • Dependable and reliable
  • Store maintenance
  • Coaching and mentoring
  • Accurate money handling
  • Visual merchandising
  • Shift scheduling
  • Store opening and closing
  • Detail-oriented
  • Staff management
  • Hiring and training

Timeline

Merchandise Manager

Five Below
04.2024 - Current

Assistant

Rainbow
06.2021 - 04.2024

Store Manager

Rainbow Shops
06.2021 - 04.2024

General Store Manager

The Bin Spot
02.2019 - 03.2021

Store Manager

Cays Closet
01.2018 - 01.2019

High School Diploma -

Tift County High

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Jasmine Graydon