Recorded information about financial status of customers and status of collection efforts
Calling accounts and resolving any issues concerning past due invoices
Automotive Skip Trace
Negotiated credit extensions when necessary
Notified credit departments, ordered merchandise repossession or service disconnection and turned over account.
Maintained consistently high success rate of collecting on overdue accounts.
Collected payments, updated accounts and notified customers of additional responsibilities
Used persuasive communication skills to get payments from customers and bring auto and credit accounts, claims balances and loans current
Contacted insurance companies to check on status of claims payments and wrote appeal letters for denial of claims
Arranged for debt repayment and established repayment schedules based on customers' financial situations
Assistant Childcare Director
Elly's playhouse
08.2016 - 09.2020
Organizing office operations and procedures
Prepared payroll and end of the year tax Receipts
Complied with state and federal requirements by managing and coordinating curricula with staff
Maintained understanding of curriculum best practices and administrative functions of child development programs by attending professional development seminars
Recruited, and enrolled children to maximize occupancy.
Attended professional meetings and conferences to maintain and improve professional competence.
Caregiver
Special Needs Home Healthcare
11.2017 - 07.2019
Performed household chores to promote cleanliness, safety, and livability
Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections
Maintained case notes to document resident progress and condition
Built strong relationships and bonds with clients to provide stable, supportive system
Worked under RN supervision to support resident care plans
Assisted clients with moving in and out of beds, baths, wheelchairs, and automobiles.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted patients with self-administered medications.
Data Entry Operator
Professional Civil Process
08.2013 - 05.2015
Completed data entry tasks with accuracy and efficiency.
Maintained files, records and chronologies of entry activities.
Sent completed entries for evaluation and final approval.
Produced monthly reports with advanced Excel spreadsheet functions.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Coded and processed applications into required electronic formats.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Organized, sorted, and checked input data against original documents.
Checked for accuracy by verifying data and records.
Created spreadsheets for more efficient recordkeeping.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Medical Assistant
RehabCare
07.2011 - 08.2013
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Communicated with physicians to provide updates on patient care.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented each patient case with updates in computer system.
Checked physical therapy supplies, assisting with ordering and restocking.
Prepared for sessions by setting up patient treatment areas and equipment.
Sanitized, restocked, and organized exam rooms and medical equipment.
Service Coordinator/Billing Specialist/Debt Collection Specialist at Rich Fire ProtectionService Coordinator/Billing Specialist/Debt Collection Specialist at Rich Fire Protection