Jasmine Green
Ocala,FL
Summary
Accomplished behavior specialist with extensive experience in working with students who have disabilities, including Autism Spectrum Disorder (ASD), Emotional Behavior Disorders (EBD), Intellectual Disabilities (InD), Other Health Impairment (OHI), Orthopedic Impairment (OI), Specific Learning Disabilities (SLD), and Developmentally Delayed individuals. Known for analytical problem-solving and creativity in developing personalized solutions based on individual needs and abilities. Flexible and caring special education professional specializing in Special Needs Education, customizing approaches based on unique needs and impairments of each student. Focus on helping students develop skills to overcome physical and mental challenges that may impact academic performance, social integration, or physical capabilities. Deeply compassionate about assisting individuals struggling with disabilities and providing necessary skills, plans, and techniques to shape maladaptive behaviors in various settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Customer Service Representative
American Eagle Outfitters, Inc
10.2024 - Current
- Maintained detailed records of customer interactions, ensuring resolution of issues.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Completing customers orders
Behavior Specialist
Marion County School board
07.2017 - 08.2024
- Provide daily, bi-weekly, consult behavior management services to students individually or in group
- Participate in IEP meetings, Conducts initial (FBA's), reviews current FBA's annually and conducts updated FBA's on a three-year cycle
- Writes annual behavior intervention plans, monitors their implementation and effectiveness for students and assists in and monitors the collection of data and implementation of such plans to ensure student success
- Develops and maintains behavioral data and creates graphical representations on a monthly basis for students with disabilities on their caseload
- Coordinates the development and implementation of appropriate behavior management techniques based on individual student functional behavior assessments and behavior intervention plans
- Models and assists with implementation of appropriate behavior management techniques based upon individual student behavior intervention plans and best practices in Applied Behavior Analysis (ABA)
Job Coach
Spearhead Beyond
01.2023 - 06.2023
- Assist and coaching individuals with disabilities in learning the expectations and duties of his or her job
Human Resource Specialist
City of Ocala
01.2016 - 07.2017
- Verifies employment by phone and assists with completion of written requests
- Answers telephone and assists general public and City employees with inquiries regarding City employment opportunities as needed
- Provides clerical & secretarial support as needed
- Assists in maintenance of personnel files
- Performs other duties as needed
- Correspondence: Prepares memos, letters, forms, statements, reports and correspondence on a variety of subjects from simple to complex or technical confidential matters
- Record Keeping/Reports: Maintains hardcopy and electronic files and various records for the department
- Compiles, researches and prepares various complex reports, which may include: payroll, petty cash, travel, budget, billing, purchase requisitions, material requests, etc
- Responsible for imaging records and record destruction/retention
- Customer Service: Communicates clearly and courteously to deal with people by phone, in person, and in writing
- Assists in answering telephones, handling complaints, answering questions, screening calls, taking messages, routing calls, and processing applicants
- Administrative: Schedules appointments, meetings, training and makes travel arrangements
- Communicates City policies and procedures to departmental staff
- Participates in various department and City committees
- Provides assistance on major projects, which may include extensive research
- Attends meetings and performs other duties as assigned
- Basic Knowledge: basic math, business math, advanced business English, typing, data entry, office/clerical, customer service; advanced Word, Excel, and Outlook
- Knowledge of payroll, budget, accounting/record keeping, records management, and PowerPoint functions
Sanitation Worker II
City of Ocala
11.2013 - 01.2016
- Vehicle is fueled and equipped with tools needed to complete their assigned route
- Must have agility to climb in and out of the truck continuously throughout the day
- Assists in the cleaning and maintenance of assigned vehicle, and reports any problems to supervisor
- Climbs into a small compartment behind packer blade to remove refuse
- Accesses platform 5' above ground to complete cleaning of vehicle
- Responds and solves complaints assigned by dispatcher or supervisor
- Makes special runs in attending to garbage, trash or yard waste complaints
- Responsible for removing garbage and yard waste from City residential homes on a daily basis
- Responsible for driving a Rear loader, Side loader, leaf vac, and clam operation truck
Bus Driver, CDL
Class B
04.2012 - 11.2013
- Transporting of between 18 to 65 children grades K-12 to and from school
- Ensuring safety while transporting students of all ages during bus ride to and from school
- Installing Securement, straps, harnesses, star seats, and wheel chair
- Perform quality control wheel chair lifts, daily inspections on bus, and fueling
- Daily pre trip and post trip vehicle inspection
Group Leader
Extended Day, Saddlewood Elementary
09.2011 - 04.2012
- Provides elementary and middle school students with a fun and engaging learning environment during the hours most parents/guardians are working
- Provided before and after care
- Daily attendance and behavioral information on children with behavioral issues or concerns
- Support programs in order to meet program quality standards
Childcare Teacher
Children's Palace Daycare Center
03.2006 - 09.2011
- Attending to children 6months to 12 years of age
- Working with children with special needs (ADHD, Autism, EBD, IND, etc) to help control and impulses, behaviors and emotions after school assistance
- Collaborate with others to implement lesson plans
- Develop and maintain positive relationships with children and parents
- Manage classroom activities including lessons, play, breaks and meals
- Track children's' progress and report to parents
- Establish and enforce rules of behavior for children in their classrooms
- Provide basic needs for children
- Provide tools and resources for children to use and explore during learning and play activities
- Facilitate various activities for children including songs, games and storytelling
- Encourage children to interact with each other to develop social skills
CNA Med Tech
Emeritus
02.2008 - 08.2011
- Record and track patient history and personal information
- Conduct preliminary tests like measuring blood pressure, temperature, and pulse
- Pass out medications on average of 30 Residents
- Resistant Care as a caregiver to residents, bathing changing and assisted throughout the day
- Administer first aid to wounds
Education
Masters of Science - Applied Psychology
National University
La Jolla, CA11.2021
Bachelors of Science - Human Services
Rasmussen College
Ocala, FL12.2015
Skills
- Behavioral management support
- Active listening
- Data entry
- Positive reinforcement
- Applied Behavior Analysis
- Behavior intervention
- Excellent classroom management
- In-depth knowledge of autism
- Motivating students
- Behavioral/cognitive skills development
- Mood disorders
- Behavioral analysis
- Data collection
- Developmental disabilities
- Treatment plans
- Special Education
- School Bus Driving
- Experience Working With Students
- Bus Driving
- Customer service
- Communication skills
Accomplishments
- Collaborated with team of 5 or more in the development with IEP team.
- Accomplished Master degree in Psychology in ABA
Certification
- CNA, 06/01/30
- CDL, 06/01/30
- AED Certification, 06/01/30
- Driver's License, 06/01/30
- CPR Certification, 06/01/30
- CDL B, 06/01/30
- School Bus Endorsement, 06/01/30
- P & S, 06/01/30
- Passenger Endorsement, 06/01/30
- First Aid Certification, 06/01/30
Languages
English
Full Professional
Timeline
Customer Service Representative
American Eagle Outfitters, Inc
10.2024 - Current
Job Coach
Spearhead Beyond
01.2023 - 06.2023
Behavior Specialist
Marion County School board
07.2017 - 08.2024
Human Resource Specialist
City of Ocala
01.2016 - 07.2017
Sanitation Worker II
City of Ocala
11.2013 - 01.2016
Bus Driver, CDL
Class B
04.2012 - 11.2013
Group Leader
Extended Day, Saddlewood Elementary
09.2011 - 04.2012
CNA Med Tech
Emeritus
02.2008 - 08.2011
Childcare Teacher
Children's Palace Daycare Center
03.2006 - 09.2011
Bachelors of Science - Human Services
Rasmussen College
Masters of Science - Applied Psychology
National University