Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Grosventre

San Diego

Summary

Dynamic leader with proven expertise in promotional strategies and leadership development. Excelled in driving brand awareness and sales proficiency, achieving significant performance milestones. Skilled in customer service management and team training, adept at fostering growth and exceeding goals with innovative solutions.

Overview

5
5
years of professional experience

Work History

Key Holder Supervisor

MAC Cosmetics
07.2023 - Current
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
  • Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Prestige Sales Manager

Ulta Beauty Inc.
10.2021 - 10.2023
  • Organized successful in-store events that attracted new customers and promoted brand awareness in the local market.
  • Implemented innovative merchandising techniques that showcased products effectively and enticed potential buyers.
  • Managed inventory levels effectively to ensure optimal product availability and timely reordering of best-selling items.
  • Implemented creative sales incentives for team members, inspiring friendly competition and driving higher performance levels across the board.
  • Consistently met or exceeded individual sales goals while also contributing to the success of the entire sales team.

Overnight Customer Service Associate

Barona Valley Ranch Resort And Casino
09.2019 - 10.2022
  • Provided timely assistance to customers seeking support or information on products and services outside regular business hours.
  • Demonstrated adaptability by quickly learning new systems or procedures as they were implemented for the benefit of both employees and customers during the night shift.
  • Communicated clearly with supervisors regarding any pertinent updates or concerns affecting store operations after normal business hours had ended.
  • Successfully balanced multiple responsibilities while maintaining composure under pressure during the busy overnight period.

Education

High School Diploma -

Patrick Henry High School
San Diego, CA

Skills

  • Promotional strategies
  • Store operations
  • Team training and development
  • Sales proficiency
  • Customer service management
  • Task delegation
  • Store operations oversight
  • Leadership development

Timeline

Key Holder Supervisor

MAC Cosmetics
07.2023 - Current

Prestige Sales Manager

Ulta Beauty Inc.
10.2021 - 10.2023

Overnight Customer Service Associate

Barona Valley Ranch Resort And Casino
09.2019 - 10.2022

High School Diploma -

Patrick Henry High School

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Jasmine Grosventre