Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jasmine Hardiman

Winona

Summary

Dynamic and dependable professional with a proven track record at Amazon Fulfillment Center, excelling in fast-paced environments. Skilled in customer service and problem-solving, I effectively resolved conflicts while maintaining a positive attitude. Recognized for attention to detail and teamwork, I consistently met tight deadlines and enhanced customer satisfaction.

Overview

15
years of professional experience

Work History

Amazon Fulfillment Center

Pack and Flow
10.2022 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.

AppleOne

Customer Service Representative
07.2022 - 10.2022

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Tyson Foods

Wing Cutter
11.2010 - 05.2022

Job overview

  • Kept work areas organized, clean and free of safety hazards.
  • Consistently showcased attention to detail by meticulously inspecting all work before sending it on to the next stage of production.
  • Kept equipment clean and maintained in order to meet requirements.
  • Worked closely with inventory management team to maintain optimal stock levels of materials required for daily operations.
  • Maintained a safe working environment by following safety protocols and keeping the workspace clean and organized.
  • Operated cutters, forklifts and hand tools to manage production needs.
  • Assisted in training new cutters, ensuring they were well-versed in company procedures and best practices.
  • Ensured seamless communication with colleagues at every stage of production process, fostering teamwork and collaboration among cutter team members.
  • Sharpened and changed blades per set schedule to prevent quality decay.
  • Stood for long hours, frequently reached, or bent and lifted up to [Number] pounds regularly to carry out daily tasks.
  • Met tight deadlines by prioritizing tasks and managing workload effectively.

Education

Grenada Adult Education Center
Grenada, MS

GED
05-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Verbal communication

Timeline

Pack and Flow

Amazon Fulfillment Center
10.2022 - Current

Customer Service Representative

AppleOne
07.2022 - 10.2022

Wing Cutter

Tyson Foods
11.2010 - 05.2022

Grenada Adult Education Center

GED

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Jasmine Hardiman